Dedicated dental professional with expertise in patient care, treatment coordination, and infection control. Committed to enhancing team efficiency and delivering exceptional customer service in a clinical environment.
Overview
13
13
years of professional experience
Work History
Lead Dental Assistant/Treatment Coordinator
River Run Dental Spa
Glen Allen
05.2021 - 10.2025
Assisted dentists in various procedures and treatments for optimal patient care.
Managed patient records and appointments using dental practice management software.
Trained and mentored new dental assistants to enhance team efficiency.
Ensured compliance with infection control and safety protocols in the clinic.
Prepared treatment rooms and sterilized instruments for daily operations.
Communicated effectively with patients regarding oral health education and care plans.
Collaborated with the dental team to streamline workflow and improve service delivery.
Monitored inventory of dental supplies and ordered items as needed for operations.
Assisted in the training of new dental assistants by providing guidance on protocols and processes.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Instructed patients on proper oral hygiene techniques and post-operative care.
Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
Performed administrative tasks such as scheduling appointments and managing patient records.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Prepared injection syringes for use in various dental procedures according to protocol standards.
Maintained patient charts, including medical histories, medications, and allergies.
Assisted with the setup of treatment rooms and sterilization of instruments.
Served as a liaison between the dentist's office and insurance companies for verifying coverage information.
Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
Actively participated in team meetings to discuss workflow strategies for improving productivity.
Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
Monitored patient progress throughout their visit to ensure a positive outcome from treatments provided.
Provided feedback to the dentist regarding any observed changes in a patient's condition during treatment sessions.
Educated patients on preventive oral health care practices such as brushing and flossing techniques.
Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Coordinated office activities by communicating with other departments and staff members.
Managed incoming calls from patients regarding appointments or inquiries about services offered.
Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums, and dental arches.
Implemented infection control policies when preparing treatment areas or disposing of hazardous waste materials.
Organized patient files electronically within the practice management software system.
Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
Explained dental services and payment plans to help patients make informed decisions.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Educated patients on treatment procedures and post-procedure home care.
Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Laid out dental instruments and equipment before procedures.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Documented patient records during procedures and added notes taken to treatment chart.
Assisted dentist during examination by retracting patient's tongue and cheeks.
Dental Assistant
BRSL dentistry
Glen Allen
08.2018 - 05.2021
Assisted with patient preparation and ensured comfort during dental procedures.
Sterilized instruments and maintained cleanliness of treatment areas and equipment.
Collaborated with the dental team to enhance workflow efficiency in daily operations.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Sterilized instruments according to established guidelines and protocols.
Educated patients on proper oral hygiene techniques and habits.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Dental Assistant
Ideal Smile
Midlothian
05.2016 - 08.2018
Assisted with patient preparation and ensured comfort during dental procedures.
Sterilized instruments and maintained cleanliness of treatment areas and equipment.
Provided chairside support to dentists during examinations and dental treatments.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Greeted patients upon arrival at the office and escorted them to an examination room.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Counter Manager
Clarins Cosmetics
Stony Point
03.2015 - 04.2017
Managed daily counter operations and ensured product availability.
Assisted customers with product selection and skincare consultations.
Organized promotional events to enhance brand visibility and engagement.
Maintained visual merchandising standards for optimal product presentation.
Implemented inventory management practices to reduce stock discrepancies.
Opened and closed cash register and performed tasks such as counting money, separating charge slips, coupons and vouchers.
Attracted new clients through brand promotion and sales marketing practices.
Consistently kept up-to-date knowledge of current fashion trends and styles.
Reviewed and analyzed business performance on daily, weekly, monthly, seasonal and annual basis.
Conducted interviews for potential job candidates during hiring process.
Described merchandise and explained use, operation and care of merchandise to customers.
Resolved customer complaints professionally and efficiently.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Implemented quality control measures to uphold company standards.
Assistant Restaurant Manager
Burger Busters Inc.
Short Pump
09.2012 - 02.2015
Assisted in managing daily restaurant operations and staff activities.
Supported inventory management by tracking supplies and placing orders.
Provided excellent customer service by addressing guest inquiries and concerns.
Helped train new employees on service standards and restaurant policies.
Assisted in scheduling staff shifts to meet operational needs effectively.
Monitored food safety practices to comply with health regulations and standards.
Resolved customer complaints in a timely manner.
Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
Monitored customer service standards and took corrective action when needed.
Managed cash register operations including deposits and reconciling discrepancies.
Ensured compliance with health and safety regulations.
Maintained accurate records of sales transactions and other financial information.
Delegated work to staff, setting priorities and goals.