Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
TruckDriver
Renee Waldman

Renee Waldman

Fredericksburg

Summary

Seasoned Shipping and Receiving Coordinator with over 10 years of experience in logistics and inventory management. Expertise in managing inbound and outbound shipments with a focus on precision and order accuracy. Effective leader committed to team development and continuous process improvement, ready to deliver value to any supply chain operation.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Shipping and Receiving Coordinator

Fine Metals Corporation
07.2022 - Current
  • Prepares materials for shipment by assembling, packing, protecting, and labeling shipments
  • This task involves assessing the mode (AIR/LTL/GROUND/HAZMAT) of transportation for shipping and preparing the necessary documents for the shipped materials
  • Assists in the inspection of received materials from suppliers/vendors
  • Ensures the adequate supply of shipping and shop materials are on hand to meet production schedules at all times.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Developed standard operating procedures for shipping department to follow and maintained records to active changes

Sales Associate

Total Wine & More
03.2021 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained floor merchandise while assisting customers with recommendations that secured purchase decisions
  • Provide customer service by greeting and establishing a rapport with customers while informing them of our products and App services
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Online Customer Service Manager

Moxi Roller Skates
06.2020 - 06.2022
  • Managed and responded to emails via FreshDesk Applications while maintaining a brand voice
  • Maintained responsibility for all customer service concerns, feedback, issues, and questions
  • Managed a team of 2-5 CS reps at a time
  • Primary responder for escalations and unsatisfied customers
  • Professionally coached and performed as a roller skater for the brand at major company events such as the Barbie Collab - Promotional Video, Social Media Clips, YouTube Episodes, Woodward East x Moxi Skate Camp
  • Provided Sizing Consulting and Personal Shopping through scheduled Zoom calls
  • Provided artistic feedback on created digital assets used in the company marketing
  • Created designs and concepts for Merchandising through Print-On-Demand Services like TeeSpring and Printful
  • Modeled in Company clothes and accessories and promoted on the website's front page.

Daytime Supervisor

Merchants Grocery Company, Inc.
11.2018 - 11.2021
  • Delegate Leads and employees to maintain daily operations with efficient and effective communication
  • Maintain the ability to solve problems in the moment while keeping environments positive
  • Successfully schedule and arrange for coverage when short-staffed/call-outs
  • Maintain the ability to enforce policies and procedures with professionalism and poise
  • Maintain the ability to track trends, meet efficiency metrics, and analyze/(re)training of employees till most productive and efficient as described in the company standards
  • Ability to work at a rapid pace to meet tight deadlines and remain efficient
  • Maintain the ability to accurately verify and record the count and condition of cargo received
  • Operate powered lift trucks, floor sweepers, pallet jacks, and forklifts safely, with a 0% incident rate.

Outbound Operations Manager

FedEx Ground
11.2012 - 11.2018
  • Delegate the management of material flow, storage, and global order fulfillment to meet the company's expectations
  • Unloaded, picked, staged, and loaded products for shipping
  • Proficient in the use of the 'SWAK' shipping system to efficiently and accurately verify weights of cargo during transit
  • Determine the most efficient way to unload and load goods that are moved from racks, shelves, and vehicles to conveyor belts for the shifts sorting and loading/unloading
  • Managed loading area to meet tight deadlines and maximize trailer space
  • Managed the responsibility of overseeing and coordinating the verification and recording of all incoming and outgoing cargo
  • Performed quality assurance controls to insure quality transit for re-packs on packages/damaged containers
  • Sorted and loaded (IC) 'Incompatible' non-conveyor items into trailers while maximizing freight space
  • Observed Overall Operational Sort and coordinated with Facilities Operations Mgr to ensure the most efficient shift

Gov't Contracted Destination Move Coordinator

Secor-Group
12.2009 - 09.2014


  • Verified that information in the computer system was up-to-date and accurate
  • Provided complete full delivery services for the customer base
  • Communicated between parties, airlines, ship lines, and State Department officials to arrange for the final delivery of cargo
  • Setting up pack-outs and deliveries while communicating between parties, accounts, and the State Department
  • Setting up pre-move surveys, confirming dates with customers, and creating/sending overweight tickets and inventory list
  • Releasing shipments to carriers and communicating with local dispatch
  • Communicating directly with customers and officials in arranging the arrival, clearance, and delivery of household goods, personal effects, and personally owned vehicles.

Leasing Consultant

Amurcon Realty- Muirfield Woods Apartments
04.2013 - 05.2014
  • Computed, recorded, and proofread data, records, and reports
  • Worked with cross-functional resources to implement direct marketing programs, reaching a 10% increase in customer base
  • Communicated with customers and other individuals to answer questions and explain information
  • Complied with federal, state, and company policies, procedures, and regulations
  • Kept up with standard filing and completing work orders
  • Ensured all vacant ready apartments demonstrated the standard to be Move-In ready.

Education

High School Diploma - General Studies

Freedom High School
Chantilly,VA
06-2012

Skills

  • Efficient order processing
  • Digital design expertise
  • Proficient in hazardous materials handling and safety
  • Proficient in DOT/IATA regulations
  • Freight (LTL) Coordinating Experience
  • Warehouse operations and management
  • Inventory control
  • Certified sit-down forklift operator
  • Advanced problem-solving
  • Client Relations
  • Effective multi-tasking
  • Dependable
  • Great attention to detail

Certification

  • Driver's License
  • DOT, IATA, & IMDG Multimodal Hazmat Shipping Course Certification
  • Forklift Certification
  • EAR & OFAC Controls Seminar Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shipping and Receiving Coordinator

Fine Metals Corporation
07.2022 - Current

Sales Associate

Total Wine & More
03.2021 - 06.2023

Online Customer Service Manager

Moxi Roller Skates
06.2020 - 06.2022

Daytime Supervisor

Merchants Grocery Company, Inc.
11.2018 - 11.2021

Leasing Consultant

Amurcon Realty- Muirfield Woods Apartments
04.2013 - 05.2014

Outbound Operations Manager

FedEx Ground
11.2012 - 11.2018

Gov't Contracted Destination Move Coordinator

Secor-Group
12.2009 - 09.2014

High School Diploma - General Studies

Freedom High School
Renee Waldman