Overview
Work History
Education
Skills
Timeline
Generic

Mason Adamsone-Lindo

Alexandria

Overview

4
4
years of professional experience

Work History

Security

Echostage
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Enhanced unit security by implementing comprehensive security protocols and procedures.
  • Enhanced security measures by developing comprehensive information security policies and protocols.
  • Prepared and monitored communication and security systems to supplement security essentials.
  • Enhanced overall security by implementing comprehensive risk assessments and security audits.

Busser

Maggianos
01.2024 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Assisted servers in providing efficient service for improved guest experiences.

Server

Foxfire Grille
08.2023 - 11.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Food Runner

Longhorn Steakhouse
01.2023 - 11.2023
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Collaborated well with other food runners to deliver orders accurately.
  • Delivered correct food items to tables according to order documentation.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Restocked food supplies in kitchen and organized storage areas.
  • Kept detailed knowledge of and followed all food safety guidelines.

Crew Member

Chipotle
05.2021 - 12.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Sales Associate

Hot Topic
09.2020 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Scanned items and merchandise during overnight inventories to ensure a full stock.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.

Dishwasher

Hopsfrog Grille
09.2020 - 06.2021
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Lifeguard

NVPools
08.2020 - 08.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Responded to patron incidents in professional and timely manner.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.

Education

High School Diploma -

Robinson Secondary
Fairfax, VA
06.2022

Skills

  • Security
  • Security services
  • Cash Handling
  • Overnight experience
  • Inventory experience
  • Strong Work Ethic
  • Guest Engagement
  • Cleanliness standards
  • Safe Food Handling
  • Food Running
  • High-volume dining
  • Sales expertise
  • Food safety understanding
  • Order Accuracy
  • Supply Restocking
  • Time Management
  • Customer Service
  • Problem-Solving
  • Cleaning and sanitizing
  • Table Bussing
  • Cleaning procedures
  • Safety awareness
  • Cleanliness Maintenance
  • Effective problem solving
  • Efficient Table Clearing
  • Equipment Operation

Timeline

Busser

Maggianos
01.2024 - Current

Server

Foxfire Grille
08.2023 - 11.2023

Food Runner

Longhorn Steakhouse
01.2023 - 11.2023

Crew Member

Chipotle
05.2021 - 12.2022

Sales Associate

Hot Topic
09.2020 - 06.2021

Dishwasher

Hopsfrog Grille
09.2020 - 06.2021

Lifeguard

NVPools
08.2020 - 08.2021

Security

Echostage

High School Diploma -

Robinson Secondary

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