Retta Stainback

-Administrative Data Entry

-Agency Credit Card Issuance and Reconciliation

-Payroll Data Entry

-Special Welfare Checking Reconciliation

-Vehicle Assignment and Maintenance

-Accounting Email Inbox

-Report of Collections

-W9's

-Create Special Welfare Checks

-EAP, SNAP, Medicaid Claim Reimbursements

-All aspects of Check Run

-Primary person responsible for accurately checking in upward of 2,000 packages a day.

-Streamlined service processes for improved client experience and reduced downtime.

-Established strong relationships with clients through clear communication and consistent follow-up after service visits.

-Maintained detailed records of all service activities, ensuring accurate documentation and effective communication with colleagues and clients.

-Verified payroll, vacation and sick time hours to support accounting processes.

-Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.

-Schedule and manage over 60 staff members daily.

-Responsible for purchasing both classroom and administrative supplies for entire preschool.

-Managed maintenance and upkeep of vehicles.

-Participated in interview panel.

-Keep staff in compliance of all needed background checks and training requirements.

-Conducted training and mentored team members to promote productivity and commitment to friendly service.

-Coordinated staff schedules to maintain optimal coverage during peak service hours.

-Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.

-Responsible for all accounting functions at store level.

-Hired and on boarded staff.