Reyna Argueta

Front Desk Associate – Condominium Property

• Served as the first point of contact for residents, guests, and vendors
• Managed visitor access, guest logs, and building security procedures
• Answered phone calls, emails, and resident inquiries in a professional manner
• Handled package intake, logging, and distribution/ worked in package room part time
• Assisted property management with administrative tasks and daily operations
• Resolved resident concerns promptly while providing excellent customer servi

• Supervised cashier operations to ensure efficient service during peak hours.
• Trained new cashiers on register procedures and customer service standards.
• Managed cash register, processing transactions accurately and efficiently.
• Resolved customer complaints by addressing issues promptly and professionally.
• Assisted cashiers with resolving customer complaints and inquiries.

• Coordinated birthday party activities for children and families.
• Managed guest interactions to ensure a positive experience.
• Organized party supplies and decorations for events.
• Assisted in food service during parties and events.
• Facilitated games and entertainment to engage guests.