Summary
Overview
Work History
Education
Skills
Education and Training
Certification
Timeline
Generic

Rhaine Williford

Petersburg

Summary

Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.

Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.

Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.

Qualified Desired Position with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.

Personable Office Administrator with Number years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.

High-energy Job Title with proven leadership, critical thinking and project management abilities gained during Number-year administrative career. Experienced in managing clerical requirements of Type office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Administrator

Wright Traffic Control
05.2025 - Current
  • Managed office communications and correspondence for efficient workflow.
  • Coordinated schedules and meetings for team members and clients.
  • Maintained organized filing systems for essential documents and records.
  • Implemented office procedures to enhance administrative efficiency.
  • Trained new staff on office protocols and software systems.
  • Supported payroll processing by collecting employee timesheets and data.
  • Coordinated and managed daily administrative operations of the office.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Organized and maintained filing systems, including electronic databases and records.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Filtered emails based on importance and escalated issues to leadership.
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing.
  • Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
  • Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
  • Greeted visitors warmly upon arrival at the office premises.
  • Developed strong relationships with clients through excellent customer service skills.
  • Resolved customer complaints or answered customers' questions.
  • Managed daily office operations, ensuring smooth workflow and adherence to procedures.
  • Maintained accurate records of office inventory and ordered supplies as needed.
  • Organized and scheduled appointments, meetings, and travel arrangements for staff.
  • Developed and implemented filing systems, both electronic and paper, for easy accessibility.
  • Facilitated internal and external communications through email and phone correspondence.
  • Performed data entry tasks with attention to detail, ensuring accuracy in all records.
  • Coordinated logistics for office events, including meetings and team-building activities.
  • Provided administrative support to management, assisting with project coordination.

Picker Packer

Vitamin Shoppe
12.2024 - 06.2025
  • Analyzed orders to determine item numbers and accurately sourced merchandise from appropriate bins.
  • Executed timely replenishment of shelves with incoming merchandise to maintain store organization and accessibility.
  • Coordinated supply issuance processes, ensuring accurate allocation of materials and products according to requisition requests.
  • Executed item confirmation for orders by diligently keying codes into operational database.
  • Executed proper wrapping techniques with bubble wrap and tape, labeling packages for organized loading onto delivery trucks.

Vet Assistant

ShotVet
05.2024 - 01.2025
  • Improved patient care by assisting veterinarians with examinations and treatments.
  • Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
  • Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
  • Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.

Host

Red Robin
10.2024 - 12.2024
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Informed patrons of establishment specials and promotions.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.

Assistant Manager

Storage Asset Management
03.2024 - 12.2024
  • Handled customer service inquiries and complaints promptly, ensuring a positive customer experience.
  • Implemented effective strategies to address and resolve interpersonal conflicts within the team.
  • Established comprehensive monitoring frameworks to evaluate and improve customer satisfaction levels.
  • Coordinated daily operations to enhance team productivity and efficiency.
  • Trained and mentored new staff members on operational procedures and customer service standards.
  • Implemented inventory management processes to reduce stock discrepancies and optimize storage space.
  • Engaged with customers to provide tailored solutions and address inquiries effectively.
  • Collaborated with the management team to develop strategies for improving overall service quality.
  • Analyzed performance metrics to identify areas for process improvement and operational efficiency.

Material Handler

Tractor Supply Distribution Center
06.2022 - 12.2023
  • Organized warehouse inventory according to warehouse plan.
  • Organized warehouse shelves, racks, and bins for proper storage of materials.
  • Observed inventory allocation to maintain material needs and production deadlines.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Ensured compliance with safety regulations while operating material handling equipment.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Loaded completed orders on pallets according to delivery numbers.
  • Received and distributed incoming materials to designated areas.
  • Managed work area cleanliness by following company guidelines for organization.

Crew Member

McDonald's
10.2020 - 06.2022
  • Selected and assigned instructors to conduct training.
  • Resolved customer complaints in a professional manner.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Stocked shelves and cases with new or transferred items.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Informed customers about daily specials in an engaging manner.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed takeout orders quickly to ensure timely delivery of meals.

Education

High School Diploma -

Franklin-Simpson High School
Franklin, KY
05-2022

Associate of Science - Vet Technician

Penn Foster College
Scottsdale, AZ

Skills

  • Reported incidents promptly to facilitate timely resolution and support team operations Documented incident details accurately to maintain clear communication and assist in future prevention efforts Collaborated with team members to identify patterns and improve incident response processes
  • Oversaw tugger operations to ensure efficient material handling and transportation
  • Conducted thorough background checks to ensure compliance with organizational standards
  • Exhibited a consistently positive attitude to foster a collaborative work environment
  • Demonstrated meticulous attention to detail in all tasks and projects
  • Assisted in maintaining a safe warehouse environment by following safety protocols Supported team members in identifying potential hazards and implementing corrective actions Participated in safety training sessions to enhance knowledge of best practices
  • Ensured compliance with equipment safety standards and protocols
  • Oversaw material handling operations to ensure efficient workflow and inventory management
  • Executed cycle counting procedures to ensure inventory accuracy and integrity
  • Facilitated strategic decision-making processes to enhance organizational efficiency
  • Executed closing oversight to ensure compliance with regulatory standards
  • Oversaw comprehensive menu management to enhance customer dining experience
  • Assisted in managing incoming calls and directing them to appropriate departments Provided information to callers regarding services and company policies Supported administrative tasks as needed to enhance office efficiency
  • Facilitated online booking processes for customers Assisted users in navigating reservation systems Supported team in managing customer inquiries regarding online reservations
  • Embraced and implemented changes to enhance operational efficiency
  • Oversaw dining room operations to ensure exceptional guest experiences
  • Collected and organized guest feedback to identify areas for improvement Assisted in implementing changes based on guest suggestions to enhance overall satisfaction Supported team in addressing guest concerns promptly and effectively
  • Facilitated effective team collaboration to enhance project outcomes
  • Cultivated strong interpersonal relationships to enhance team collaboration
  • Time management
  • Office administration
  • Administrative support
  • Database entry
  • File organization
  • Payroll
  • Calendar management
  • Payroll administration
  • Human resources

Education and Training

true

Certification

  • PT - Phlebotomy Technician

Timeline

Office Administrator

Wright Traffic Control
05.2025 - Current

Picker Packer

Vitamin Shoppe
12.2024 - 06.2025

Host

Red Robin
10.2024 - 12.2024

Vet Assistant

ShotVet
05.2024 - 01.2025

Assistant Manager

Storage Asset Management
03.2024 - 12.2024

Material Handler

Tractor Supply Distribution Center
06.2022 - 12.2023

Crew Member

McDonald's
10.2020 - 06.2022

High School Diploma -

Franklin-Simpson High School

Associate of Science - Vet Technician

Penn Foster College
Rhaine Williford