Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rian McPartland

Winchester

Summary

Delivered outstanding customer service by creating positive shopping experiences and building lasting client relationships. Assisted with inventory control through stock checks, merchandising displays, and restocking to ensure product availability and store organization. Accurately processed transactions, managed payments, and addressed customer inquiries with efficiency. Leveraged product knowledge to recommend merchandise and educate customers on jewelry care, enhancing satisfaction and loyalty. Maintained professionalism in fast-paced, high-pressure environments while resolving issues promptly and effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Sakura 16
09.2025 - Current


  • Managed order-taking and delivery processes to ensure timely service.
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Sales Associate

Christian Caine
06.2025 - Current
  • Assisted with inventory management, stock checks, merchandising, and restocking to maintain store organization and product availability.
  • Accurately processed POS transactions, handled payments, and resolved customer inquiries efficiently.
  • Applied product knowledge to recommend items, educate customers on jewelry care, and boost satisfaction and loyalty.
  • Maintained professionalism in high-pressure situations, addressing concerns promptly and enhancing overall store operations.


Bartender/Server Manager

TT Walls Kitchen & Bar
11.2024 - 09.2025
  • Delivered excellent customer service, ensuring positive shopping experiences and fostering client loyalty.
  • Supported inventory control through stock checks, merchandising, and restocking to optimize store organization.
  • Processed POS transactions accurately while handling payments and resolving customer inquiries.
  • Leveraged product knowledge to recommend items and educate customers on jewelry care, enhancing satisfaction.
  • Maintained professionalism in fast-paced, high-pressure situations while addressing concerns promptly.

Banquet Server

George Washington Hotel
07.2024 - 11.2024
  • Delivered exceptional guest service, ensuring satisfaction and positive event experiences.
  • Set up, organized, and broke down banquet spaces, maintaining efficiency and cleanliness.
  • Coordinated food and beverage service, adhering to timelines and event requirements.
  • Trained and supported new staff on service standards and procedures.
  • Collaborated with kitchen and service teams to ensure smooth event flow and timely delivery.
  • Adapted to changing event needs while managing multiple tasks in fast-paced environments.

Server/Hostess

IJ Canns American Grille
04.2022 - 02.2024
  • Serving, hostessing, bussing, and foodrunning. Very fast-paced environment in a fine-dining restaurant. Many milestones have been reached but the most important were the lifelong relationships created with customers and the look of happiness on their face when service is satisfactory. Also, the sense of partnership and bonding with colleagues, that has taught me many life lessons due to the difference in age, race, and social class.

Education

Bachelor of Arts - Political Science

ASU Tempe
Tempe, AZ
08-2025

College - Philosophy and Film studies

University of Dundee
Dundee, MI
05.2022

Associate's of Arts And Sciences - General Studies

Laurel Ridge Community College
Stephens City, VA
06.2021

Skills

  • Event Planning
  • Catering
  • Hospitality
  • Cash handling
  • Hospitality service expertise
  • Team collaboration
  • Sales expertise
  • Performance improvement
  • Guest relations management
  • Point of sale operation
  • Relationship management
  • Task prioritization
  • Inventory management
  • Menu design
  • Customer feedback management
  • Team member support

Certification

  • Excel Certificate, Sherando Highschool - 2019

Timeline

Server

Sakura 16
09.2025 - Current

Sales Associate

Christian Caine
06.2025 - Current

Bartender/Server Manager

TT Walls Kitchen & Bar
11.2024 - 09.2025

Banquet Server

George Washington Hotel
07.2024 - 11.2024

Server/Hostess

IJ Canns American Grille
04.2022 - 02.2024

College - Philosophy and Film studies

University of Dundee

Bachelor of Arts - Political Science

ASU Tempe

Associate's of Arts And Sciences - General Studies

Laurel Ridge Community College

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Rian McPartland