Rian McPartland
Winchester
Summary
Delivered outstanding customer service by creating positive shopping experiences and building lasting client relationships. Assisted with inventory control through stock checks, merchandising displays, and restocking to ensure product availability and store organization. Accurately processed transactions, managed payments, and addressed customer inquiries with efficiency. Leveraged product knowledge to recommend merchandise and educate customers on jewelry care, enhancing satisfaction and loyalty. Maintained professionalism in fast-paced, high-pressure environments while resolving issues promptly and effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Sakura 16
09.2025 - Current
- Managed order-taking and delivery processes to ensure timely service.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales Associate
Christian Caine
06.2025 - Current
- Assisted with inventory management, stock checks, merchandising, and restocking to maintain store organization and product availability.
- Accurately processed POS transactions, handled payments, and resolved customer inquiries efficiently.
- Applied product knowledge to recommend items, educate customers on jewelry care, and boost satisfaction and loyalty.
- Maintained professionalism in high-pressure situations, addressing concerns promptly and enhancing overall store operations.
Bartender/Server Manager
TT Walls Kitchen & Bar
11.2024 - 09.2025
- Delivered excellent customer service, ensuring positive shopping experiences and fostering client loyalty.
- Supported inventory control through stock checks, merchandising, and restocking to optimize store organization.
- Processed POS transactions accurately while handling payments and resolving customer inquiries.
- Leveraged product knowledge to recommend items and educate customers on jewelry care, enhancing satisfaction.
- Maintained professionalism in fast-paced, high-pressure situations while addressing concerns promptly.
Banquet Server
George Washington Hotel
07.2024 - 11.2024
- Delivered exceptional guest service, ensuring satisfaction and positive event experiences.
- Set up, organized, and broke down banquet spaces, maintaining efficiency and cleanliness.
- Coordinated food and beverage service, adhering to timelines and event requirements.
- Trained and supported new staff on service standards and procedures.
- Collaborated with kitchen and service teams to ensure smooth event flow and timely delivery.
- Adapted to changing event needs while managing multiple tasks in fast-paced environments.
Server/Hostess
IJ Canns American Grille
04.2022 - 02.2024
- Serving, hostessing, bussing, and foodrunning. Very fast-paced environment in a fine-dining restaurant. Many milestones have been reached but the most important were the lifelong relationships created with customers and the look of happiness on their face when service is satisfactory. Also, the sense of partnership and bonding with colleagues, that has taught me many life lessons due to the difference in age, race, and social class.
Education
Bachelor of Arts - Political Science
ASU Tempe
Tempe, AZ08-2025
College - Philosophy and Film studies
University of Dundee
Dundee, MI05.2022
Associate's of Arts And Sciences - General Studies
Laurel Ridge Community College
Stephens City, VA06.2021
Skills
- Event Planning
- Catering
- Hospitality
- Cash handling
- Hospitality service expertise
- Team collaboration
- Sales expertise
- Performance improvement
- Guest relations management
- Point of sale operation
- Relationship management
- Task prioritization
- Inventory management
- Menu design
- Customer feedback management
- Team member support
Certification
- Excel Certificate, Sherando Highschool - 2019
Timeline
Server
Sakura 16
09.2025 - Current
Sales Associate
Christian Caine
06.2025 - Current
Bartender/Server Manager
TT Walls Kitchen & Bar
11.2024 - 09.2025
Banquet Server
George Washington Hotel
07.2024 - 11.2024
Server/Hostess
IJ Canns American Grille
04.2022 - 02.2024
College - Philosophy and Film studies
University of Dundee
Bachelor of Arts - Political Science
ASU Tempe
Associate's of Arts And Sciences - General Studies
Laurel Ridge Community College