Riccardo Richburg
Fredericksburg
Summary
Results-oriented professional specializing in budget management and compliance monitoring. A security and management professional with comprehensive expertise across Information, Physical, and Operational security. Demonstrated success in managing GPC programs, troubleshooting, customer service, and technical support. Strengths include problem solving, team collaboration, and communication skills. Procedural efficiency across various agency operations.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Agency Program Coordinator
U.S. Federal Government
Dahlgren
06.2023 - Current
- Managed GPC program agency-wide, ensuring compliance with regulations and policies.
- Developed and implemented GPC policies and procedures, enhancing efficiency and accountability.
- Served as primary liaison among agency, cardholders, contractor bank, and GSA Contracting Officer.
- Established and managed cardholder hierarchies and authorization controls to mitigate risk.
- Managed the GPC budget, ensuring that all purchases were made within budgetary limits.
- Reconciled monthly GPC statements and ensured that all payments were made in a timely manner.
- Worked with the finance office to resolve any billing discrepancies or payment issues.
- Maintained an up-to-date list of all cardholder accounts, including names, account numbers, and contact information.
Military Support Specialist
U.S. Federal Government
FPO
09.2016 - 06.2023
- Maintained strong working relationships with colleagues and management to foster a collaborative environment.
- Documented customer interactions and contact details in company database for better tracking.
- Facilitated team collaboration, ensuring seamless execution of operational activities.
- Conducted periodic audits to verify client data accuracy and compliance with financial standards.
- Supported staff training on new software applications and tools to enhance productivity.
- Ensured compliance with command and installation policies regarding security protocols.
Quality Assurance Specialist
U.S. Federal Government
Mobile
12.2015 - 09.2016
- Evaluated test results against criteria to ensure compliance with regulations and standards.
- Reviewed customer requirements to guarantee products met established specifications.
- Collaborated with team members to identify quality issues and implement solutions.
- Analyzed inspection data for trends, recommending process improvements as needed.
- Worked with cross-functional teams to enhance quality processes and maintain regulatory compliance.
- Trained staff on quality assurance protocols and best practices for optimal performance.
Administrative Assistant
U.S. Federal Government
Mobile
01.2014 - 11.2015
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality.
- Developed filing protocols to enhance document retrieval and ensure systematic organization.
- Facilitated interdepartmental communication to improve collaboration and workflow efficiency.
- Provided administrative support to executive team, including scheduling meetings and managing calendars.
- Assisted with management of government purchase card transactions, ensuring compliance and accurate record-keeping.
- Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management.
Education
Associate of Arts - Business Administration
Saint Leo University
Saint Leo, FL08.1997
Skills
- Program management
- Stakeholder engagement
- Policy development
- Budget oversight
- Risk mitigation
- Compliance monitoring
Certification
Lean Six Sigma (Yellow Belt), Management and Strategy Institute, March 2021
Accomplishments
DON Civilian Service Commendation Medal (CSCM), 06/01/2023
Affiliations
AS-SAMI Temple #225 Shriner's (Ancient Arabic Order of the Nobles of the Mystic Shrine (A.E.A.O.N.M.S.)
Timeline
Agency Program Coordinator
U.S. Federal Government
06.2023 - Current
Military Support Specialist
U.S. Federal Government
09.2016 - 06.2023
Quality Assurance Specialist
U.S. Federal Government
12.2015 - 09.2016
Administrative Assistant
U.S. Federal Government
01.2014 - 11.2015
Associate of Arts - Business Administration
Saint Leo University