Richard Girdner
Hopewell
Summary
Dynamic retail professional with a proven track record at Dollar General, excelling in customer service and time management. Skilled in training and mentoring staff, implementing loss prevention strategies, and optimizing inventory management. Committed to enhancing customer experiences and driving store performance through effective resource management and operational compliance.
Overview
10
10
years of professional experience
Work History
Key Holder
Dollar General
05.2016 - Current
- Assisted in maintaining store inventory levels and product displays.
- Ensured compliance with safety and operational procedures during shifts.
- Trained new employees on store policies and customer service techniques.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Led opening and closing procedures, including cash handling and bank deposits.
- Collaborated with management to address customer inquiries and resolve issues.
- Monitored stock levels and organized merchandise for optimal presentation.
- Implemented loss prevention strategies to minimize shrinkage and improve security.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Sales Associate
Walmart
06.2022 - 11.2022
- Enhanced customer experience by providing personalized product recommendations and effective solutions.
- Managed inventory levels to ensure optimal stock availability and minimized discrepancies.
- Trained new sales associates on company policies, customer service standards, and sales techniques.
- Implemented upselling strategies that increased overall transaction values and improved store performance.
Education
High School Diploma -
Ava High School
Ava, MOSkills
- Customer service
- Cash handling
- Training and mentoring
- Store maintenance
- Workplace safety
- Customer service management
- Inventory monitoring
- Resource management
- Task delegation
- Loss prevention strategies
- Tech Support
Timeline
Sales Associate
Walmart
06.2022 - 11.2022
Key Holder
Dollar General
05.2016 - Current
High School Diploma -
Ava High School