Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Richard Moore

Norfolk

Summary

Dynamic HVAC Specialist with a proven track record at JRC-Services, excelling in system troubleshooting and customer relations. Recognized for optimizing performance and achieving rapid repair times through advanced diagnostic skills. Committed to continuous learning and fostering strong client relationships, ensuring high levels of satisfaction and repeat business.

Overview

11
11
years of professional experience
1
1
Certification

Work History

HVAC Specialist

JRC-Services
07.2023 - Current
  • Enhanced indoor air quality by installing and maintaining air filtration systems.
  • Assisted in training new employees on company procedures, safety protocols, and technical aspects of the job.
  • Ensured customer satisfaction by providing timely and accurate diagnoses of HVAC issues.
  • Demonstrated versatility in skillset by proficiently servicing a wide range of HVAC makes and models.
  • Developed long-term relationships with customers via clear communication about their needs, resulting in repeat business and referrals.
  • Achieved faster repair times through well-developed troubleshooting techniques and in-depth knowledge of HVAC equipment.
  • Optimized performance of existing systems through careful assessment, calibration, and adjustment of various components.

HVAC Supervisor/Technician

SMI
01.2014 - 07.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Optimized system performance thorough testing and analysis.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Education

Associate of Science - HVAC And Controls

Delhi College
Delhi, NY
06-1996

Skills

  • Air conditioning
  • System troubleshooting
  • Ductwork fabrication
  • Heating systems
  • Pneumatic controls
  • Sheet metal work
  • Refrigeration systems
  • Electrical wiring
  • Equipment installation

Certification

Addison

Daikin

Aaon

Ammonia

Timeline

HVAC Specialist

JRC-Services
07.2023 - Current

HVAC Supervisor/Technician

SMI
01.2014 - 07.2023

Associate of Science - HVAC And Controls

Delhi College

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Richard Moore