Richard Obleada
IT Project Manager
Virginia Beach,VA
Summary
Accomplished IT leader with extensive experience in operational management, strategic planning, and IT system integration. Currently serving as IT Operations Manager for the MFLC program, overseeing global IT support for over 1,200 personnel. Proven ability to lead cross-functional teams, optimize IT infrastructure, and implement innovative solutions that drive operational efficiency and cost savings. Adept at managing large-scale projects, including the implementation of M365 and overseeing MobileIron as part of a unified endpoint management strategy, ensuring secure access and compliance. Possess prior Secret Security Clearance and extensive experience with DoD programs, including government contracts supporting mission-critical counseling services. Recognized for collaborative leadership, proactive problem-solving, and delivering measurable improvements in system performance and user satisfaction. Ready to leverage expertise in IT infrastructure, cloud environments, and stakeholder engagement to drive the MFLC program's technological vision as CIO.
Overview
22
22
years of professional experience
4
4
Certifications
Work History
IT Operations Manager
Leidos Corporation
Virginia Beach, VA
04.2023 - Current
- Redesigned and optimized device lifecycle management, achieving a 35% reduction in excess phone lines and generating $52,500 in monthly savings, driving cost-effective operations and aligning with organizational goals
- Led collaboration with CIO Service Desk Managers and stakeholders to streamline troubleshooting processes and implement tailored IT solutions, resulting in significant improvements in operational efficiency and enhanced user satisfaction
- Identified and mitigated critical project risks through strategic planning, improving operational efficiency by 20% and enhancing process effectiveness by 15%, ensuring alignment with enterprise objectives
- Implemented and oversaw MobileIron as part of a unified endpoint management strategy, securing mobile access to critical resources and ensuring compliance across hybrid cloud environments
- Directed operational IT teams and partnered with corporate development teams to successfully plan, deploy, and support M365, achieving seamless integration in hybrid environments and enhancing performance for over 1,200 global users
- Led efforts with operations and development teams to define requirements and deploy enhancements for device management and logistical tracking systems, boosting accuracy and operational efficiency through streamlined processes and real-time monitoring tools
- Managed two essential IT departments supporting over 1,200 MFLCs worldwide—MFLC Help Desk and Device Team—by developing and enforcing knowledge base articles (KBAs), standard operating procedures (SOPs), and policies to enhance global support operations and improve service delivery
- Assisted the MFLC Mission Services Director CIO in resolving stakeholder access challenges, including troubleshooting tokens and account issues, by implementing efficient solutions that enhanced system accessibility and user satisfaction
IT Fellow
Leidos Corporation
Harker Heights, TX
01.2023 - 03.2023
- Completed a rigorous fellowship program focused on quality assurance and program management, leading efforts to identify gaps and resolve root causes in critical program areas, resulting in improved operational effectiveness
- Utilized advanced analytical techniques to diagnose operational inefficiencies and collaborated with cross-functional teams to implement targeted improvements, driving measurable enhancements in system performance
- Performed in-depth data analysis and delivered comprehensive reports to uncover critical improvement opportunities, driving strategic decision-making and process optimization
Human Resources Project Manager
United States Army
Fort Cavazos, TX
07.2019 - 12.2022
- Led the implementation and testing of the Integrated Personnel and Pay System - Army (IPPS-A), a groundbreaking system that consolidates 50 legacy HR systems into a single, integrated platform, streamlining workflows and improving operational efficiency for Army HR professionals
- Standardized complex data structures across multiple systems within IPPS-A, ensuring seamless integration, enhancing data accuracy, and reducing redundancy in personnel and payroll management processes
- Spearheaded user adoption initiatives for IPPS-A by designing and delivering targeted training programs to over 200 employees, driving system utilization and increasing human resources operational capabilities by 20%
- Integrated personnel and payroll functionalities within IPPS-A, enabling real-time data access, reducing processing times, and ensuring accuracy across the Army’s HR and financial operations
Senior Project Manager
United States Army
05.2016 - 07.2019
- Oversaw the $88 million Multifunction Video Display (MVD) system contract as the government customer, defining requirements and ensuring the system's alignment with Army operational goals for the Medium Mine Protection Vehicle (MMPV) Type II, enhancing mission capabilities through advanced technology integration
- Recognized by the U.S. Army Corps of Engineers Commanding General for exceptional leadership in managing the deployment and lifecycle oversight of advanced vehicle technology systems, demonstrating a commitment to innovation and operational excellence
- Directed a team to develop and implement comprehensive Training Support Packages (TSPs) and sustainment plans for U.S. Army engineers, ensuring global operational readiness and supporting mission-critical deployment strategies
- Built and strengthened partnerships with key stakeholders, leading In-Progress Reviews (IPRs) and weekly presentations to ensure strategic alignment, effectively manage expectations, and drive the successful delivery of complex projects
Senior Operations Manager
United States Army
01.2013 - 05.2016
- Designed and led onboarding and training programs for new personnel, achieving 100% staff certification while aligning with organizational policies and standards, ensuring workforce readiness and compliance
- Developed and implemented an advanced records management system to meet regulatory compliance requirements, achieving full adherence to applicable standards and improving data accessibility and accuracy
- Established and enforced robust quality control frameworks across business processes, enhancing customer satisfaction and driving operational excellence
- Directed strategic initiatives focused on improving operational efficiency, leveraging technology and process optimization to achieve a 20% cost reduction and a 25% increase in productivity
Manager of Operations
United States Army
10.2009 - 01.2013
- Used data analytics to identify gaps, create strategies, and prioritize workflow to achieve 82% on-time customer delivery
- Improved the accuracy of financial management of employee payrolls, operating expenses, and capital expenditures for over 200 team members by implementing a team of two accountants and two administrative assistants to do the work
- Improved operating efficiencies by 20% by streamlining business processes and training employees on using new technologies
- Implemented organizational initiatives to improve staff productivity by 10% resulting in a 10% increase in customer satisfaction
Assistant Manager
United States Army
07.2007 - 01.2009
- Led and trained a 10-person team, managing and optimizing the allocation of equipment valued at over $8 million, ensuring efficient utilization and alignment with organizational objectives
- Supervised daily operations of a 10-person team, enforcing compliance with policies and procedures, which resulted in a 20% reduction in inventory value and a 15% improvement in operational turnover time
- Developed and executed staff performance improvement initiatives, increasing efficiency quotas by 5% and driving a 14% increase in overall productivity, supporting organizational goals through effective resource management
Operations Specialist
United States Army
03.2003 - 07.2007
- Improved operational performance by enhancing productivity by 25%, increasing customer satisfaction by 20%, and maintaining an on-time delivery rate of 99%, demonstrating a commitment to efficiency and service excellence
- Led teams in solving complex challenges and managing projects within tight timelines, showcasing expertise in problem-solving, decision-making, and team leadership under pressure
- Utilized analytical and organizational skills to oversee project documentation and team activities, ensuring accuracy, adherence to deadlines, and alignment with organizational objectives
- Streamlined operations across multi-department and multi-site construction environments, driving a 10% increase in efficiency within the first year through process optimization and resource alignment
Education
Masters in Business Administration - In Progress
American Military University
Charles Town, WV 05.2001 -
Bachelor of Business Administration -
American Military University
Charles Town, WVSkills
- Cross-Functional Team Leadership
- Stakeholder Engagement and Management
- System Integration and Deployment
- Data Analysis and Reporting Tools
- IT Infrastructure Management
- Risk Analysis and Mitigation Strategies
- Business Process Automation
- Endpoint Security and Device Management
Certification
Scrum Master (CSM), Six Sigma Global Institute, 08/01/22
Timeline
IT Operations Manager
Leidos Corporation
04.2023 - Current
IT Fellow
Leidos Corporation
01.2023 - 03.2023
Human Resources Project Manager
United States Army
07.2019 - 12.2022
Senior Project Manager
United States Army
05.2016 - 07.2019
Senior Operations Manager
United States Army
01.2013 - 05.2016
Manager of Operations
United States Army
10.2009 - 01.2013
Assistant Manager
United States Army
07.2007 - 01.2009
Operations Specialist
United States Army
03.2003 - 07.2007
Masters in Business Administration - In Progress
American Military University
05.2001 -
Bachelor of Business Administration -
American Military University
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