Richmond Dorgbadzi
Fredericksburg
Summary
Dynamic Communications Technician at Universal Engineering Sciences, Inc., adept at enhancing network performance and implementing robust security protocols. Proven expertise in electrical troubleshooting and effective communication, driving customer satisfaction and collaboration. Successfully upgraded communication infrastructure, ensuring seamless connectivity and safeguarding customer data against threats.
Overview
8
8
years of professional experience
Work History
Communications Technician
Universal Engineering Sciences, Inc
Sterling
04.2023 - 10.2025
- Monitored network performance and reported anomalies to prevent disruptions.
- Assisted in the upgrade of existing communication infrastructure and tools.
- Documented procedures and protocols for system maintenance and user support.
- Tested and troubleshot copper and fiber optic cables for connectivity issues.
- Researched emerging technologies related to communications networking.
- Implemented security protocols to protect customer data from malicious attacks.
- Coordinated with vendors on the acquisition of new hardware components.
Computer Lab Monitor
Old Dominion University
Norfolk
08.2017 - 05.2021
- Assisted students with technical issues and lab equipment usage.
- Maintained cleanliness and organization of computer workstations and supplies.
- Enforced university policies regarding computer usage and lab conduct.
- Provided training sessions on software applications and lab resources.
- Reported equipment malfunctions and coordinated repairs with IT staff.
- Facilitated communication between students and faculty regarding lab services.
Education
High School Diploma -
Mount Vernon High School
Alexandria, VA06-2014
Some College (No Degree) - Mechanical Engineering
Old Dominion University
Norfolk, Virginia, VASkills
- Cable testing
- Security protocols
- Technology research
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Time management
- Testing procedures
- Operating systems
- Structured cabling
- System maintenance
Timeline
Communications Technician
Universal Engineering Sciences, Inc
04.2023 - 10.2025
Computer Lab Monitor
Old Dominion University
08.2017 - 05.2021
High School Diploma -
Mount Vernon High School
Some College (No Degree) - Mechanical Engineering
Old Dominion University