Ricky Rice

Director of Facilities and Operations

Cellular Sales Of Knoxville

Knoxville

07.2011 - 04.2025

Coordinated with contractors on projects including new construction or remodeling efforts.
Created reports on project status updates or budget allocations for senior management review.
Oversaw security protocols at multiple sites to ensure safety of personnel and assets.
Planned and coordinated activities related to the maintenance, repair, renovation, construction, and expansion of facilities.
Developed and implemented policies and procedures to ensure safety, efficiency, and cost-effectiveness in facility operations.
Inspected buildings periodically to identify any potential issues that need addressing.
Analyzed data collected from various sources like surveys or site visits to make informed decisions about facility operations.
Provided training to employees on the proper use and repair of facilities and equipment.
Investigated customer complaints regarding use of facilities or services provided by organization.
Researched new technologies available in the market that could improve facility operations.
Directed staff responsible for operating building systems, including mechanical systems like HVAC units, plumbing systems, security, and badging systems.
Reviewed bids from vendors for services such as janitorial work or groundskeeping.
Organized emergency response plans in case of natural disasters or other disruptions.
Identified areas where existing processes can be improved upon for better efficiency.
Monitored and maintained inventory of supplies, equipment, and materials necessary for proper functioning of facilities.
Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
Participated in architectural and engineering planning and design.
Managed implementation and operation of building preventive maintenance program.
Implemented and managed multiple pilot programs to be launched nation wide throughout our retail locations