Ricky Umana
OCCOQUAN
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
11
11
years of professional experience
2011
2011
years of post-secondary education
Work History
Bartender
Firebirds Wood Fired Grill
Woodbridge
07.2020 - 08.2025
- Crafted specialty cocktails using fresh ingredients and unique recipes.
- Provided exceptional customer service by engaging with guests and meeting their needs.
- Assisted in training new bartenders on techniques and menu items.
- Upsold drink specials and menu items to enhance customer experience at the bar.
Bartender
Not Your Average Joes
Woodbridge
01.2015 - 03.2020
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
Education
Freedom Highschool
Woodbridge, VASkills
- Cocktail preparation
- Menu development
- Customer engagement
- Sales techniques
- Effective communication
- Adaptability in service
- Time management
- Cash and credit transactions
- Wine and liquor expertise
- Strong multitasking
- Anticipating guest needs
- Handling difficult customers
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Bartender
Firebirds Wood Fired Grill
07.2020 - 08.2025
Bartender
Not Your Average Joes
01.2015 - 03.2020
Freedom Highschool