Rida Khan
Ashburn
Summary
Experienced customer service professional and Retail Specialist known for training new hires Skilled in delivering effective training programs and product knowledge fostering team development energetic Team 2 Trainer known for high productivity and efficient task completion.
Overview
3
3
years of professional experience
Work History
Retail Specialist
Apple.Inc
10.2024 - 02.2025
- Dynamic sales professional responsible for delivering exceptional customer experiences in a retail environment
- Expert in understanding customer needs and providing tailored product recommendations
- Collaborate effectively with team members to maintain store standards and ensure a welcoming atmosphere
- Demonstrated ability to educate customers on product features and assist with setup, fostering long-lasting relationships
- Flexible and adaptive, committed to achieving sales goals while enhancing overall store performance
Team 2 Trainer
CEC Entertainment
09.2021 - 10.2024
- Enhanced employee performance through personalized coaching and constructive feedback
- Instructed new team members on proper operational procedures to ensure a smooth transition into their roles
- Streamlined onboarding efficiency by recruiting qualified candidates, while fostering a motivational work environment that promoted team growth and collaboration
- Monitored employee progress and provided targeted feedback to support continuous improvement
Education
Associate of Science - Information Technology
Northern Virginia Community College
Loudoun, VAHigh School Diploma -
Herndon High School
Herndon, VASkills
- Training delivery
- Curriculum Design
- Task Delegation
- Active Listening
- Performance Evaluation
- Team leadership and supervision
- Coaching and Mentoring
- Staff Development
- Product Knowledge
- Cleaning and sanitation
- Restaurant Standards
- Cash Handling
- Employee engagement
- Customer Service
- Employee Training
- Customer Support
- Merchandise display
- Store operations
- Teamwork and collaboration
- Time management
- Reliable and responsible
Expected Graduation
07/01/26
Graduation Date
06/01/24
Languages
English
Full Professional
Hindi
Limited Working
Urdu
Native or Bilingual
Timeline
Retail Specialist
Apple.Inc
10.2024 - 02.2025
Team 2 Trainer
CEC Entertainment
09.2021 - 10.2024
High School Diploma -
Herndon High School
Associate of Science - Information Technology
Northern Virginia Community College
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