Rima Burke
Chantilly
Summary
Customer-oriented Multi-Store Manager offering 10+ years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
11
11
years of professional experience
Work History
Store Manager
InMotion Entertainment
12.2014 - Current
- Engaged and assisted customers to identify and fulfill their needs with suitable electronic products.
- Delivered exceptional customer service while managing inventory, processing shipments, and maintaining accurate records.
- Oversaw hiring, training, scheduling, and financial tasks, including bank deposits and change orders.
Seasonal Customer Service Specialist
Best Buy
10.2014 - 11.2014
- Handled diverse transactions and customer interactions, encompassing returns, exchanges, trade-ins, recycling, defective products, and repair inquiries.
- Collaborated with colleagues, including Geek Squad, to fulfill customer requirements comprehensively.
Education
Bachelor of Management and Business Administration - Management And Business Administration, Accounting
Aleksandras Stulginskis University
Lithuania06.2007
Skills
Customer Service
Store Operations
Loss Prevention
Inventory Control
Staff Management
Cash Management
Communication
Problem Solving
Multi-tasking
Timeline
Store Manager
InMotion Entertainment
12.2014 - Current
Seasonal Customer Service Specialist
Best Buy
10.2014 - 11.2014
Bachelor of Management and Business Administration - Management And Business Administration, Accounting
Aleksandras Stulginskis University
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