Rita Conner
Blacksburg
Summary
Public Health graduate with hands-on experience as a Health Administrative Associate, supporting clinical and administrative operations in healthcare settings. Skilled in patient coordination, data management, and regulatory compliance, with strong communication and organizational abilities. Committed to improving healthcare efficiency and patient outcomes through detail-oriented and ethical practice. Seeking new and growing opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Administrative Assistant
Carilion Clinic
Christiansburg, VA
05.2025 - Current
- Coordinates patient scheduling and manages appointment confirmations to enhance operational efficiency.
- Processes medical records and maintains patient confidentiality in compliance with HIPAA regulations.
- Assists in onboarding new staff, providing training on administrative protocols and systems.
- Collaborates with healthcare providers to facilitate communication and improve patient care processes.
Daycare Assistant
Trena's Daycare
Christiansburg, VA
03.2024 - 01.2026
- Supervised and engaged children in age-appropriate activities promoting social skills and emotional development.
- Assisted lead teacher in implementing daily lesson plans and maintaining safe learning environments.
- Fostered communication with parents regarding children's progress, behavior, and daily activities.
- Organized educational materials and resources to enhance classroom readiness and efficiency.
Childcare Provider/Family Babysitter
Private Families
Radford, VA
08.2020 - 01.2026
- Provided in-home care and support for up to ten different children ages (infant-12) for multiple families.
- Organized daily routines, including prepping and serving meals, homework completion, and naptime/bedtime, while ensuring a safe and nurturing environment.
- Planned engaging, age-appropriate activities such as arts and crafts, story-time, and outdoor activities.
- Maintained open communication with parents regarding activities, schedules, child behavior, and safety concerns.
Childcare Teacher
Rainbow Riders
Blacksburg, VA
08.2024 - 08.2024
- Implemented daily lesson plans and schedules for children ages infant to preschool.
- Maintained a safe and hygienic classroom environment to ensure children's safety and well-being.
- Communicated daily with parents regarding child progress, behavior, and activities.
- Engaged with children on an individual basis to build positive relationships and promote learning.
Retail Keyholder
Alumni Hall
Blacksburg, VA
08.2023 - 05.2024
- Provided customer service, answered questions, and addressed complaints regarding merchandise or services.
- Performed opening and closing procedures, including counting cash drawers and preparing deposits.
- Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor.
- Assisted with training new employees on company policies, procedures, and guidelines.
Conference Liaison
Virginia Tech Housing Services
Blacksburg, VA
04.2023 - 08.2023
- Served as the primary point of contact for summer camps, fostering strong relationships between internal teams and external partners.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Coordinated billing, housing assignments, and venue services for summer camps staying with Virginia Tech Housing Services.
- Collaborated closely with camp leaders to identify opportunities for process improvement initiatives.
Education
Bachelor of Science - Public Health
Virginia Polytechnic Institute And State University
Blacksburg, VA12-2025
Skills
- Microsoft Office
- Google Workspace
- EPIC Software
- Data entry and database management
- Scheduling and calendar management
- Time management
- Workflow coordination
- Training and mentoring
- Customer service
- Organizational skills
Certification
- Adult and Pediatric First Aid/CPR/AED - American Red Cross.
Timeline
Health Administrative Assistant
Carilion Clinic
05.2025 - Current
Childcare Teacher
Rainbow Riders
08.2024 - 08.2024
Daycare Assistant
Trena's Daycare
03.2024 - 01.2026
Retail Keyholder
Alumni Hall
08.2023 - 05.2024
Conference Liaison
Virginia Tech Housing Services
04.2023 - 08.2023
Childcare Provider/Family Babysitter
Private Families
08.2020 - 01.2026
Bachelor of Science - Public Health
Virginia Polytechnic Institute And State University