Rita Sierra
Hampton
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
5
5
years of professional experience
2008
2008
years of post-secondary education
Work History
Lead Server
Wawa
Newport
08.2020 - Current
- Supervised team members to ensure excellent customer service and satisfaction.
- Managed daily operations to maintain efficient food and beverage service.
- Trained new staff on menu items, procedures, and customer interaction techniques.
- Implemented best practices for cleanliness and sanitation in dining areas.
- Managed staff of 6 servers, delegating tasks and ensuring timely completion.
Fss
Air Force Base
Hampton
04.2020 - 09.2023
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Medical Assi
Virginia Community College
VA 03.2025 - 05.2025
San Antonio , Honduras
Tela , AtlidaSome College (No Degree) - Business Administration
University Technology of Honduras
Toro , Toro 01.2006 - 11.2007
Skills
- Customer service
- Staff training
- Sanitation practices
- Scheduling management
- Team collaboration
- Effective communication
- Leadership skills
- POS systems
- Willingness to learn
- Relationship building
- Resourceful and reliable
- Teamwork and collaboration
- Responsible and trustworthy
Languages
Spanish
Professional
Timeline
Medical Assi
Virginia Community College
03.2025 - 05.2025
Lead Server
Wawa
08.2020 - Current
Fss
Air Force Base
04.2020 - 09.2023
Some College (No Degree) - Business Administration
University Technology of Honduras
01.2006 - 11.2007
San Antonio , Honduras