River Morse
Richmond
Summary
Dedicated employee with 3+ years of customer service and food service experience with a knack for interpersonal relations. Motivated and focused on going above and beyond in every aspect of her work, whether it be personal, professional, or academic.
Overview
6
6
years of professional experience
Work History
Cafe Associate
Sweet Spot Ice Cream Cafe
06.2025 - 08.2025
- Assisted in inventory management, tracking stock levels and placing orders as needed.
- Monitored cash register operations, ensuring accuracy during transactions and end-of-day reconciliations.
- Provided exceptional customer service by anticipating needs and addressing inquiries promptly.
- Collaborated with team members to streamline processes, enhancing overall workflow efficiency.
- Experience with Cake POS
Crew Team Member
Dunkin' Donuts
04.2023 - 09.2023
- Ability to work in a fast paced, high stress environment.
- Handled cash and credit transactions, issued correct change and processed online orders.
- Received title of "Employee of the Month" as a result of leadership and positive customer experience.
- Was responsible for store opening and closing duties.
- Experienced in tracking inventory and data collection.
- Trained multiple new hires in job duties, store policy, and customer service.
Farmer's Market Booth Manager
Poor Georgie's RVA - West End Farmer's Market
05.2020 - 08.2022
- Promoted products to meet sales goals consistently.
- Demonstrated knowledge of inventory to offer customers quality recommendations.
- Advised management regarding customer interest and best practices to improve operations.
- Managed inventory as well as finances.
- Experienced in Square POS system.
- Promoted products to meet sales goals consistently.
Lifeguard
YMCA
07.2019 - 11.2021
- Safeguarded patrons with strict enforcement of policies and regulations.
- Assisted in medical emergencies and administered first aid.
- Cleaned and maintained pool areas and lifeguard station.
Education
Bachelor of Arts - Painting And Printmaking, Minor in Art History
Virginia Commonwealth University
Richmond, VA05.2026
Skills
- Food and beverage preparation
- Sales and retail experience
- Stocking and organization
- Quick decision making
- Data Entry
- Detail-oriented
- Inventory management
- Customer relations
- Teamwork and collaboration
- Adaptability
Timeline
Cafe Associate
Sweet Spot Ice Cream Cafe
06.2025 - 08.2025
Crew Team Member
Dunkin' Donuts
04.2023 - 09.2023
Farmer's Market Booth Manager
Poor Georgie's RVA - West End Farmer's Market
05.2020 - 08.2022
Lifeguard
YMCA
07.2019 - 11.2021
Bachelor of Arts - Painting And Printmaking, Minor in Art History
Virginia Commonwealth University