Summary
Overview
Work History
Education
Skills
Timeline
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Robert Brown

Norfolk

Summary

Dynamic manager with a proven track record at Windy City Pizza, excelling in customer service and team leadership. Enhanced operational efficiency through effective staff training and development, ensuring high food quality and customer satisfaction. Skilled in decision-making and complex problem-solving, fostering a collaborative work environment.

Overview

6
6
years of professional experience

Work History

Manager

Windy City Pizza
06.2024 - Current
  • Managed daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained staff on food safety practices and customer interaction protocols.
  • Oversaw cash handling processes, ensuring accuracy in transactions and deposits.
  • Collaborated with kitchen team to maintain high food quality standards during peak hours.

Laborer

Kevin Smith
04.2019 - Current
  • Maintained clean and safe work environment by adhering to safety protocols and regulations.
  • Assisted team members in completing tasks efficiently, contributing to overall project success.
  • Loaded and unloaded materials from trucks, ensuring proper storage and organization on-site.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Performed general housekeeping and cleaning tasks.

Education

High School Diploma -

Oscar Smith Highschool
Chesapeake, VA

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development

Timeline

Manager

Windy City Pizza
06.2024 - Current

Laborer

Kevin Smith
04.2019 - Current

High School Diploma -

Oscar Smith Highschool

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Robert Brown