Robert Diaz Herrera
Virginia Beach
Summary
Professional manager with extensive experience in installation processes and team oversight. Known for delivering high-quality outcomes and maintaining strong team collaboration. Reliable and adaptable, with expertise in project management and quality control.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Installation Manager
Dream Stone Countertops LLC
06.2018 - Current
- Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
- Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
- Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
- Negotiated contracts with subcontractors, securing favorable terms that benefited both parties.
- Enhanced customer satisfaction by efficiently managing installation projects and ensuring timely completion.
- Managed installation schedules proactively to avoid delays and reduce downtime for clients.
- Installed complete systems at new residential and business construction sites.
- Collaborated with team members to ensure smooth workflow and successful project completion.
Stone Installer
Dream Stone Countertops LLC
06.2018 - Current
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Stone Fabricator
Dream Stone Countertops LLC
06.2018 - Current
- Conducted routine maintenance on fabrication tools, ensuring their optimal performance for quality workmanship.
- Contributed to the development of innovative cutting techniques that increased productivity while maintaining high-quality results.
- Consistently followed industry best practices and guidelines to maintain a high standard of craftsmanship in every project.
- Troubleshot issues during the cutting process to rectify problems quickly without compromising quality or delaying progress.
- Ensured proper use and maintenance of polishing tools, resulting in prolonged equipment life and reduced repair costs.
- Demonstrated commitment to continuous learning by staying up-to-date on the latest polishing technologies and techniques and incorporating them into daily practice when applicable.
- Enhanced product quality by meticulously polishing and buffing surfaces to meet strict industry standards.
Education
Bachelor of Arts - Business Administration
Instituto Universitario Jesus Enrique Lozada
05-2010
Skills
- Customer service
- Construction
- Workload prioritization
- Health and safety
- Strong work ethic
- Good communication
- Attention to detail
- Forklift operation
- Loading and unloading
- Team player
- Trailer maneuvering
- Power tool proficiency
- Physical stamina
Certification
- [Area of certification] Training - [Timeframe]
Languages
Spanish
Native or Bilingual
Timeline
Installation Manager
Dream Stone Countertops LLC
06.2018 - Current
Stone Installer
Dream Stone Countertops LLC
06.2018 - Current
Stone Fabricator
Dream Stone Countertops LLC
06.2018 - Current
Bachelor of Arts - Business Administration
Instituto Universitario Jesus Enrique Lozada
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