Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Froehler

Virginia Beach

Summary

Dynamic professional with extensive experience at Veolia Water Technologies, excelling in equipment maintenance and technical troubleshooting. Recognized for exceptional customer service and effective employee training, I consistently ensure safety compliance while achieving operational goals. Proven ability to manage inventory and perform system installations, driving efficiency and quality in all projects.

Overview

14
14
years of professional experience

Work History

FSR

Veolia Water Technologies
Norfolk
03.2018 - Current
  • Installed new components or replaced defective parts to restore functionality.
  • Performed annual and preventive system service maintenance.
  • Explained and demonstrated equipment operations to customer.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Mentored and trained new employees on processes, flow and safety procedures.
  • Performed on-site installation, routine maintenance and minor repairs to systems.
  • Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
  • Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
  • Observed field safety protocols to prevent injuries and accidents.
  • Recognized by management for providing exceptional customer service.
  • Wrote detailed service reports describing work completed, issues and recommendations.
  • Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
  • Collaborated with other technicians to resolve complex issues quickly and efficiently.
  • Adjusted functional parts of devices or control instruments according to specifications.
  • Handled telephone support calls to determine issues and provide solutions.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Calibrated instruments according to established procedures.

Shipping and Receiving Technician

SUEZ
Norfolk
02.2015 - 03.2018
  • Maintained a safe working environment by adhering to all safety regulations and procedures.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Tracked shipments using computer systems or manual methods to ensure timely delivery of goods.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Provided customer service support by responding promptly to inquiries regarding shipping status or product availability.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Utilized barcode scanning technology for tracking products throughout the supply chain process.

Regen Operator Lead

GE Water Technologies
Norfolk
07.2011 - 03.2015
  • Learned and followed safety and emergency procedures.
  • Inspected finished products to verify conformity to quality standards.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Used daily system logs to document production information, discussing issues with management.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Maintained production and quality documentation.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Checked control panel and gauges during equipment operation.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

GED -

Adult Learning Center
Virginia Beach, VA
01-2011

Skills

  • Equipment maintenance
  • Preventive maintenance
  • Technical troubleshooting
  • System installation
  • Safety compliance
  • Inventory management
  • Customer service
  • Employee training
  • Team collaboration
  • Leadership
  • Time management
  • Task prioritization
  • Training & Development
  • Communication skills

Timeline

FSR

Veolia Water Technologies
03.2018 - Current

Shipping and Receiving Technician

SUEZ
02.2015 - 03.2018

Regen Operator Lead

GE Water Technologies
07.2011 - 03.2015

GED -

Adult Learning Center

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Robert Froehler