Robert Hunt
Fredericksburg,VIRGINIA
Summary
Dynamic manager with a proven track record at Jiffy Lube, excelling in operations management and team leadership. Enhanced customer satisfaction through effective staff training and strategic inventory practices. Skilled in problem-solving and communication, driving performance improvements and achieving sales goals while fostering a positive work environment.
Overview
3
3
years of professional experience
Work History
Manager
Jiffy Lube
Woodbridge, VA
06.2024 - 02.2026
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff on service protocols and safety standards.
- Implemented inventory management practices to optimize stock levels and minimize waste.
- Monitored team performance, providing feedback to enhance productivity and quality of service.
- Scheduling
- Fulfilling store orders.
- Customer service.
- Sale goals.
- Inventory management
Fork Lift Operator
Genesis Logistics
Stafford, VA
01.2024 - 06.2024
Picking all products with fork lift. Load trucks. Move products to correct location in the warehouse!
Machine Operator
Pmc
Fredericksburg, VA
07.2023 - 01.2024
Operating machinery with computers to print out specialized mail for government fund raisers and personal businesses day to day.
Education
Associate of Science - Business Management
Jackson Community College
Jackson, MISkills
- Hiring and training
- Customer service
- Team leadership
- Shift scheduling
- Conflict resolution
- Scheduling and coordinating
Customer service
Mechanical
Documentation and inventory management
Team leadership
Time management
Decision-making
Complex Problem-solving
Staff training and development
Staff management
Task delegation
Goal setting
Relationship building
Strategic planning
Operations management
Cross-functional teamwork
Project management
Customer relationship management (CRM)
Performance management
Shift scheduling
Sales techniques
Policy implementation
Conflict resolution
Schedule preparation
Sales management
Marketing
Business administration
Budget control
Expectation setting
Financial management
Expense tracking
Brand management
Clear communication
Safety procedures
Employee onboarding
Coaching and mentoring
Work prioritization
Policy and procedure development
Risk management
Competitor research
Revenue management
Disciplinary techniques
Skype
Effective communication
Problem resolution
Positive attitude
Attention to detail
Multitasking
Problem-solving
Multitasking Abilities
Hiring and training
Timeline
Manager
Jiffy Lube
06.2024 - 02.2026
Fork Lift Operator
Genesis Logistics
01.2024 - 06.2024
Machine Operator
Pmc
07.2023 - 01.2024
Associate of Science - Business Management
Jackson Community College