Robert Kemp
Ruckersville
Summary
Dynamic sales professional with a proven track record at Battlefield Ford Culpeper, excelling in sales strategy and customer relationship management. Expert in data analysis and sales forecasting, consistently surpassing sales goals while fostering strong client connections. Adept at optimizing sales processes to drive growth and enhance market share.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Sales
CMA Colonial Auto Center
Charlottesville
09.2010 - Current
- Exceeded sales goals.
- Utilized sales tools and processes to promote effective sales initiatives.
- Analyzed sales data to identify trends and forecast future sales goals.
Sales/Sales Manager/Service Advisor
Battlefield Ford Culpeper
Culpeper
07.2001 - 09.2010
- Exceeded sales goals.
- Utilized sales tools and processes to promote effective sales initiatives.
- Identified and developed new markets for products or services.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed and implemented sales strategies to increase market share.
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
Finance Manager
Eddins Ford
Madison
01.1999 - 07.2001
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Negotiated terms with banks and other financial institutions to secure financing and optimize terms.
Sales/Finance Manager/Sales Manager
Colonial Auto Center
Charlottesville
03.1992 - 12.1999
- Managed daily operations of sales department, including supervision of staff members.
- Supported sales team members to drive growth and development.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Implemented process changes to streamline sales department workflow.
- Participated in negotiations with customer regarding product purchases or contracts.
- Coached, developed and motivated team to achieve revenue goals.
- Directed and coordinated products, services and sales activities.
Sales/Sales Closer
Universal Ford Lincoln
Richmond
11.1987 - 03.1992
- Developed key customer relationships to increase sales.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Negotiated deals and handled complaints or objections.
- Responded promptly to customer inquiries via phone or email.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Resolved customer complaints in a timely manner while adhering to company policies.
Education
High School Diploma -
Patchogue-Medford High School
Medford, NY06-1980
Some College (No Degree) - Business Administration and Management
Piedmont Community College
Charlottesville, VASkills
- Sales strategy
- Market analysis
- Customer relationship management
- Sales forecasting
- Sales process optimization
- Data analysis
Certification
- Automobile Sales License
Timeline
Sales
CMA Colonial Auto Center
09.2010 - Current
Sales/Sales Manager/Service Advisor
Battlefield Ford Culpeper
07.2001 - 09.2010
Finance Manager
Eddins Ford
01.1999 - 07.2001
Sales/Finance Manager/Sales Manager
Colonial Auto Center
03.1992 - 12.1999
Sales/Sales Closer
Universal Ford Lincoln
11.1987 - 03.1992
High School Diploma -
Patchogue-Medford High School
Some College (No Degree) - Business Administration and Management
Piedmont Community College
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