Robert Marchessault
Alexandria,VA
Summary
Security professional with a proven track record at Allied Universal Security Services, excelling in incident reporting and detail-oriented safety measures. Adept at training personnel and enhancing communication processes,
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Professional with experience in customer service and hospitality, well-prepared for this role. Strong focus on teamwork, ensuring smooth operations, and delivering exceptional guest experiences. Skilled in handling ticket sales, concessions, and maintaining clean, organized environments. Reliable and adaptable with positive attitude, ready to meet needs of guests and colleagues.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Fairfax, VA
10.2022 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying potential hazards and addressing security concerns promptly.
- Maintained detailed reports of incidents and daily activities for review by management.
- Collaborated with law enforcement during investigations and emergencies to enhance response efforts.
- Trained new officers on protocols, procedures, and safety measures to ensure compliance with standards.
- Implemented access control measures, verifying credentials of visitors and employees entering facilities.
- Responded to alarms and disturbances, assessing situations quickly to determine appropriate actions.
- Developed improved processes for incident reporting, enhancing communication between departments and stakeholders.
Movie Theater Attendant
AMC Theatres
Alexandria, VA
12.2021 - 10.2022
- Delivered exceptional customer service during high-volume shifts, enhancing guest satisfaction and retention.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and managing cash handling procedures.
- Maintained cleanliness and organization of concession areas, contributing to a positive guest experience.
- Assisted in training new staff on operational procedures, promoting adherence to company standards and policies.
- Collaborated with team members to streamline workflows during peak hours, improving overall service efficiency.
- Monitored theater conditions throughout screenings, addressing issues promptly to ensure guest comfort and safety.
Construction Worker
Koffman Construction
Fairfax, VA
06.2021 - 12.2021
- Operated heavy machinery for excavation and site preparation tasks.
- Collaborated with team members to ensure safety protocols were followed on-site.
- Assisted in the installation of structural components including framing and roofing systems.
Landscaper
Pura Vida Landscape
Jupiter, FL
08.2019 - 06.2021
- Designed and implemented landscape layouts to enhance aesthetics and functionality.
- Operated equipment including mowers, trimmers, and blowers to maintain properties efficiently.
- Trained junior staff in landscaping techniques and safety protocols to ensure quality standards.
- Collaborated with clients to determine design preferences and project requirements effectively.
Education
High School Diploma -
Northwood High School
Rockville, VASkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Physical fitness
Timeline
Security Officer
Allied Universal Security Services
10.2022 - Current
Movie Theater Attendant
AMC Theatres
12.2021 - 10.2022
Construction Worker
Koffman Construction
06.2021 - 12.2021
Landscaper
Pura Vida Landscape
08.2019 - 06.2021
High School Diploma -
Northwood High School