Robert Ruggles
Lynchburg
Summary
Results-driven professional with a strong background in aquatics management. Skilled in staff oversight, safety compliance, and water quality maintenance, dedicated to fostering safe and enjoyable swimming environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Pool Manager
Winton Country Club
Amherst, VA
05.2014 - 09.2017
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Performed routine equipment checks to ensure all lifesaving tools were in optimal condition.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Administered first aid and CPR, ensuring rapid response to accidents.
- Monitored safety of guests in and around swimming pool.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Oversaw daily pool operations, ensuring safety and cleanliness standards were consistently met.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
Coordinator of Aquatics and Safety
YMCA Of Central Virginia
Lynchburg, VA
11.2017 - Current
- Managed staff scheduling and payroll, optimizing labor costs while maintaining continuous surveillance of the pools.
- Evaluated pool equipment and facilities, recommending upgrades to improve efficiency and user experience.
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Maintained a clean and well-organized facility, contributing to a positive guest experience.
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
- Monitored activities and directed scanning of swimming pools and adjacent areas to prevent injuries, accidents or drownings.
- Adjusted pool chemical balance to maintain general water cleanliness.
- Performed regular safety inspections of pools and equipment to reduce hazards.
- Organized monthly staff trainings to discuss safety protocols, facility updates, ongoing improvement opportunities, and recurring training of lifeguarding skills.
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
- Contributed towards creating an inclusive environment where all patrons felt welcomed regardless of age or ability level.
- Recruited highly qualified personnel by implementing thorough interview processes and background checks on potential hires.
- Conducted detailed maintenance checks, preventing potential equipment failures and downtime.
- Diagnosed and repaired pool equipment, enhancing operational efficiency.
- Conducted routine pool maintenance, ensuring optimal chemical balance and cleanliness.
- Oversaw inventory management for chemicals and tools, reducing waste and costs.
- Trained junior technicians on safety protocols and best practices in pool upkeep.
- Implemented new cleaning techniques that improved pool clarity and hygiene standards.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Conducted regular safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Led employee training on safe usage of chemicals.
- Instructed lifeguarding techniques to diverse groups, enhancing safety awareness and skills.
- Supported team development by providing constructive feedback to fellow lifeguards on performance improvements needed.
- Improved swimmer safety by consistently enforcing pool rules and regulations.
- Built trust and rapport with students of all ages, fostering a positive learning environment during lessons.
- Scheduled ARC Lifeguarding and CPR classes, and managed a team of instructors.
- Taught Lifeguarding and CPR classes to Red Cross standards.
- Set up and closed out ARC classes on the Red Cross Learning Center.
Security Site Supervisor
Allied Universal Services
Lynchburg, VA
09.2019 - 11.2021
- Conducted regular patrols of facility to detect and deter security threats.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Removed unauthorized persons from facility grounds.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Provided guidance to security staff on appropriate courses of action for diverse situations.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Trained security workers on site-specified procedures.
Education
High School Diploma -
Amherst County High School
Amherst, VA08-2014
Skills
- Scheduling
- Staff management
- Attention to detail
- Adaptability and flexibility
- Backwashing filters
- Water testing
- Pool chemistry expertise
- Filter maintenance
- Hazardous chemicals handling
- Pool maintenance
Certification
- Certified Pool & Spa Operator - PHTA
- Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid - American Red Cross
- Lifeguarding Instructor r.24 - American Red Cross
- First Aid/CPR/AED Instructor r.25 - American Red Cross
Timeline
Security Site Supervisor
Allied Universal Services
09.2019 - 11.2021
Coordinator of Aquatics and Safety
YMCA Of Central Virginia
11.2017 - Current
Assistant Pool Manager
Winton Country Club
05.2014 - 09.2017
High School Diploma -
Amherst County High School