Robert Vess
Burke
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Merrifield Garden Center. Skilled in problem-solving and teamwork, I've significantly contributed to maintaining high safety standards and improving productivity by training peers. My expertise spans customer service to technical support, driving both efficiency and quality in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Sales Associate
Merrifield Garden Center
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Delivery Driver
DoorDash
06.2022 - 02.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Manufacturing Technician
IM Flash Technologies
06.2010 - 06.2022
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
Manufacturing Technician
Atmel Semiconductor Corporation
06.2006 - 02.2010
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Assembled and tested parts and components to meet safety and performance standards.
Manufacturing Technician
Vitesse Semiconductor Corporation
02.1999 - 05.2006
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
Education
High School Diploma - General Studies
Widefield High School
Widefield, Co05.1994
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
Timeline
Sales Associate
Merrifield Garden Center
03.2024 - Current
Delivery Driver
DoorDash
06.2022 - 02.2024
Manufacturing Technician
IM Flash Technologies
06.2010 - 06.2022
Manufacturing Technician
Atmel Semiconductor Corporation
06.2006 - 02.2010
Manufacturing Technician
Vitesse Semiconductor Corporation
02.1999 - 05.2006
High School Diploma - General Studies
Widefield High School
Similar Profiles
Owen LoucksOwen Loucks
Customer Service Representative at Merrifield Garden CenterCustomer Service Representative at Merrifield Garden Center
Ryan ArmanRyan Arman
Loader at Merrifield Garden CenterLoader at Merrifield Garden Center
Orkhon ChinzorigtOrkhon Chinzorigt
Bookkeeping Assistant at Merrifield Granite And Marble LLCBookkeeping Assistant at Merrifield Granite And Marble LLC