Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Robert Wilson

Greenville, VA

Summary

Organized [Job Title] with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

46
46
years of professional experience
1
1
Certification

Work History

Maintenance Service Technician

Caton Company (MSC)Management Services Corporation
03.2022 - 11.2025

Performed all forms of carpentry from drywall to decks, subfloors.

Certified in mold removal.

Specialist in door and window repair.

Some electrical and plumbing repairs.

Installation of dish washers, washing machines, driers and stoves.

Replaced electrical light fixtures and recepticals and switches.

Production Manager

Window World Of Central Valley
07.2012 - 02.2022
  • Led project planning and execution to ensure timely delivery of window installation services.
  • Coordinated cross-functional teams to streamline communication and enhance project efficiency.
  • Developed comprehensive project timelines, monitoring progress to meet deadlines consistently.
  • Implemented quality control processes, improving customer satisfaction ratings through enhanced service delivery.
  • Did all measurements on windows, doors, roofing, siding and gutters.
  • Ordered all material for siding, Roofing and gutters.
  • made sure all installers had there windows, doors and all the material to complete there jobs.
  • Assisted in any problems that may have accrued while installing product.
  • Ran gutter machine on job sights.
  • Over saw all projects to assure quality work of completion.

Owner

Big Rob's Construction
07.1979 - 01.2012
  • Managed daily operations, ensuring efficient workflow and resource allocation
  • Established vendor relationships to optimize supply chain processes
  • Oversaw financial management, including budgeting and expense tracking
  • Trained staff on operational procedures and customer service standards
  • Evaluated performance metrics to drive continuous improvement in services
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

High School Diploma -

Parry McClure High School
Buena Vista
06-1979

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • I can also operate equipment such as skid steer, loader forklift I can also drive dump trucks

Accomplishments

    I was a very accomplished contractor for 30+ years. I take great pride in everything I do and give 100% all the time.

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Achieved [Result] through effectively helping with [Task].

Certification

Mold removal.

Timeline

Maintenance Service Technician

Caton Company (MSC)Management Services Corporation
03.2022 - 11.2025

Production Manager

Window World Of Central Valley
07.2012 - 02.2022

Owner

Big Rob's Construction
07.1979 - 01.2012

High School Diploma -

Parry McClure High School
Robert Wilson