Robert L. Wormley
Alexandria
Summary
To obtain an entry-level position that will enhance professional and personal growth. Auto Glass Technician with an extensive installation and repair background with expertise in troubleshooting and customer service. Quickly masters new skills, provides quality workmanship and employs great communication skills.
Overview
19
19
years of professional experience
Work History
Senior Autoglass Technician
Yellowstone Autoglass
Chantilly
07.2020 - Current
- Perform ADAS recalibration using Autel software and Bosch
- Repaired windshields using advanced glass installation techniques.
- Certified with Autoglass University and Autoglass safety council
- Assisted customers with selecting appropriate glass products and services.
- Trained technicians on policies and procedures
- Inspect all glass and supplies needed for each day for all mobile technicians and all in shop appointment
- Maintained a clean and organized work environment for safety compliance.
Auto Glass Technician
Safelite Auto Glass
Capital Heights
07.2011 - Current
- Carefully inspect all glass and attachments such as moldings, brackets and wire leads before loading.
- Carefully inspect all glass and attachment such as moldings, brackets and wire lead before loading.
- Complete a thorough post and pre-inspection of the vehicle.
- Responded to and resolved an average of 6-9 mobile requests per day.
- Inform clients of the installation process, warranty and duration of the entire process.
- Assisted in training 5 new service technicians.
- Very familiar with domestic and foreign engineered vehicles.
Vice President assistant and Autoglass technician
Capital Auto Auction
Temple Hills
09.2007 - 07.2011
- Performed routine maintenance on vehicles on an as-needed basis to maintain operational state such as battery and tire replacements, oil changes and fuse
- Performed routine maintenance on vehicles on as-needed basis to maintain operational state such as battery and tire replacements, oil changes and fuse
- Assigned tasks to lot attendants to ensure efficient operations.
- Negotiated with charities for minimum prices on donations and addressed mechanical issues for repairs.
- Removed and installed autoglass on various vehicles to ensure safety and functionality.
- Contributed to company image through concrete work, gate installations, window washing, and trash pick-up.
- Restocked and organized items to maintain inventory levels.
- Inspected products to ensure the highest quality resale.
- Uploaded recent images and thorough conditions reports online to company website.
Education
Diploma Received -
Westlake High School
Waldorf, MDSkills
- Auto Glass installations
- Frame preparation/installation
- Body and rust repair
- Quality control
- Product Inspection
- Equipment Maintenance
- Troubleshooting
- Drilling
- Power tools
- Manual labor skills
- Inventory
- Mechanically-inclined
- Responsible and reliable
- Dependable independent worker
- Excellent problem solver
- Superior customer service
- Customer service
Accomplishments
- Employee of the Month Award.
- Outstanding Work Ethic Award.
- Safelite Safe Tech Certification after just 2 months of employment.
Timeline
Senior Autoglass Technician
Yellowstone Autoglass
07.2020 - Current
Auto Glass Technician
Safelite Auto Glass
07.2011 - Current
Vice President assistant and Autoglass technician
Capital Auto Auction
09.2007 - 07.2011
Diploma Received -
Westlake High School