Robert Zasimowich
Poquoson
Summary
Experienced data analyst and helpdesk technician seeking to further my career in the IT industry. I have currently obtained a CompTia Security+ and currently hold an active DOD Secret Clearance. My future educational plans include CompTia CySa+, Microsoft Az-104, and AZ-303, or Cisco CCNA. I am willing to change this educational path to fit needs met by an employer. I am a dedicated, hardworking individual seeking to secure a solid foothold in the cyber world.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Help Desk Technician
Teksynap
07.2024 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Used ticketing systems to manage and process support actions and requests.
SCA Computer Operator(Data Quality Monitor)
Peraton
11.2021 - Current
- Analyze and discern if the data received was satisfactory, and ensure that future incoming data is up to quality on the chance current data is unsatisfactory
- Organize and compile information about aforementioned data into a spreadsheet daily, and ensure the spreadsheet matches all recent work orders placed
- Notify operators when numbers are below specific baselines, ensure contact, and understanding is assured
- Recognize patterns of various anomalies and what causes them
- Ensure the correct individuals are aware when anomalies appear.
Stocker/Receiver
Dharma Yoga and Wellness Center
01.2019 - 11.2021
- Amass inventory to facilitate online marketing and sales
- Process online customer orders and find proper shipping avenues to confirm timely delivery and careful handling of customer-purchased goods.
Delivery Driver
O'reilly Auto parts
04.2021 - 07.2021
- Guarantee timely preparation and delivery of all professional customer orders
- Retain storefront sanitation and ensure storefront inventory was organizationally distributed.
Installation Technician
Brauer's Mechanical
04.2019 - 11.2019
- Ensure functionality of all newly installed systems
- Repair and replace damaged duct, electrical components, and other various worn out elements of a homeowners A/C and heating systems.
Server
Anna's Italian Restaurant
08.2018 - 11.2018
- Served customers while maintaining sanitary standards and completing various tasks as needed.
Busser
Darden Restaurants Inc.
06.2017 - 06.2018
- Assisted in facilitating sanitation standards for a multi-million dollar corporation.
Education
High School Diploma -
Poquoson High School
Poquoson, Virginia06.2018
Skills
- Microsoft Excel
- Computer Skills
- Ability to Multitask
- Effective Time Management
- Detail Oriented
- Highly Motivated
- Analytical Thinking
- Interpersonal Communication
- Issue Resolution
- Support Ticket System Management
Hobbies and Interests
- I enjoy spending my time gaming and doing various things on a computer.
- I also enjoy keeping a consistent gym schedule.
- Outside of this I enjoy Bowling as a sport, and source of comradery, and competition.
- During the winter time I enjoy hunting waterfowl, and fishing oysters with my family on our private oyster ground.
Certification
CompTia Security+
Timeline
Help Desk Technician
Teksynap
07.2024 - Current
SCA Computer Operator(Data Quality Monitor)
Peraton
11.2021 - Current
Delivery Driver
O'reilly Auto parts
04.2021 - 07.2021
Installation Technician
Brauer's Mechanical
04.2019 - 11.2019
Stocker/Receiver
Dharma Yoga and Wellness Center
01.2019 - 11.2021
Server
Anna's Italian Restaurant
08.2018 - 11.2018
Busser
Darden Restaurants Inc.
06.2017 - 06.2018
High School Diploma -
Poquoson High School
CompTia Security+
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