Robin Vernon

• Conducted routine inspections of vehicles with damage as to repair or de-fleet
• Complete the required estimates for the repair or de-fleet of vehicles
• Coordinated with fleet to have vehicles moved to assigned vendor for repair
• Complete the process of paperwork associated with customer damage with respect to repair or de-fleet vehicle

• Oversaw maintenance operations at the RIC Airport and Hertz Local Edition locations . Advised of maintenance path for cost effectiveness and timely repair of vehicle
• Champion of body damage and salvage process
• Managed vendor relationships with respect to the maintenance of cars and parts purchases.
• Led a team of technicians, providing training for performance advancement, and encouraging team participation.
• Conducted training with materials produced by HQ for all technicians and transporters.
• Supervised employee performance, training, and conducted yearly performance reviews.
• Conducted regular inspections of maintenance equipment, i.e., 4 lifts, fire extinguishers, tire balancer, and oil dispensers.
• Documented inventory of spare parts to enable tracking history yearly
• Involved in wholesale tracking, new vehicle arrivals (PDI) , retail and updating registrations.

Airport Manager: involved all aspects of business

- customer service

- maintenance of vehicles

- oversee managers

- oversee employees including transporters

Rental Agent until , Car Control agent , Station Manager, Maintenance Manager and then Airport Manager

Rental Agent:

Interacted with external customer's and internal customer's

Washed cars, tranported cars when necessary.at the RIC airport