Roblyn Hubbard
Richmond
Overview
15
15
years of professional experience
Work History
Caregiver Attendant
Public Partnerships LLC
Glen Allen
02.2016 - 03.2023
- Assisted clients with activities of daily living such as bathing, dressing and grooming.
- Provided compassionate care while ensuring client safety and comfort.
- Monitored vital signs and reported changes to medical staff.
- Recorded patient information such as condition, diet and progress reports.
- Performed light housekeeping duties including laundry and meal preparation for clients.
- Accompanied clients on outings such as shopping trips, recreational activities and doctor visits.
- Engaged clients in conversation to stimulate cognitive abilities and promote socialization.
- Maintained a safe environment by adhering to agency policies and procedures.
- Communicated effectively with family members regarding patient's needs and progress.
- Developed positive relationships with clients while respecting their dignity and autonomy.
- Responded quickly to emergency situations using appropriate interventions.
- Promoted independence by encouraging clients to perform self-care tasks whenever possible.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Medical Records File Clerk
MCVAC
Richmond
04.2013 - 04.2016
- Maintained patient files, ensuring accuracy and confidentiality of medical records.
- Processed incoming mail related to medical records, including filing documents in appropriate patient charts.
- Retrieved patient records upon request from physicians or other authorized personnel.
- Scanned paper documents into electronic health records system for storage purposes.
- Reviewed medical record entries for completeness, accuracy and compliance with established regulations.
- Created new patient files by entering demographic data into the computer system.
- Responded to inquiries regarding release of information according to HIPAA guidelines.
- Resolved discrepancies between hard-copy and electronic versions of medical records.
- Assisted in retrieving archived charts when needed for review or updating purposes.
- Collected missing chart information from nursing staff members as required.
- Managed filing systems within the department, adhering to established retention schedules.
- Conducted periodic reviews of inactive files and purged unnecessary paperwork accordingly.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Pulled patient charts for upcoming appointments.
EDI/Electronic Billing Clerk
HCA Physician Services
10.2007 - 04.2012
- Processed invoices and payments accurately and promptly.
- Maintained customer accounts by recording account information, reconciling discrepancies.
- Checked figures, postings, and documents for accuracy.
- Researched and resolved discrepancies in payment processing.
- Prepared periodic reports detailing accounts receivable status.
- Assisted in the collection of overdue accounts by contacting customers via telephone or mail correspondence.
- Developed processes to improve efficiency and accuracy of billing process.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Prepared bills, invoices, and bank deposits as needed.
- Entered information into accounting software systems including QuickBooks and Excel spreadsheets.
- Corresponded with customers regarding their accounts, making adjustments when necessary.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Assisted with other administrative tasks as assigned.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Processed and sent invoices, adjustments and credit memos to customers.
Education
Diploma - Medical Records
Thomas Jefferson High School
Richmond, VA06.1978
Timeline
Caregiver Attendant
Public Partnerships LLC
02.2016 - 03.2023
Medical Records File Clerk
MCVAC
04.2013 - 04.2016
EDI/Electronic Billing Clerk
HCA Physician Services
10.2007 - 04.2012
Diploma - Medical Records
Thomas Jefferson High School