Roger Mahlon
Chesapeake
Summary
Knowledgeable, flexible individual recognized for exemplary customer service talents and cash handling accuracy. Expertise in merchandising and stocking and loss prevention. Committed to displaying positive, helpful attitude on daily basis.
Overview
12
12
years of professional experience
Work History
Senior Sales Associate
Virginia ABC
Virginia Beach
04.2025 - Current
- Open and close the store.
- Perform all cash handling including making deposits and going to the bank per company standards.
- Merchandise the store and work with vendors for product placement.
- All duties assigned to a lead sales associate.
Lead Sales Associate
Virginia ABC
Chesapeake
02.2020 - 07.2024
- Greeted customers and responded to inquiries in a professional manner.
- Processed sales transactions accurately and efficiently utilizing POS systems.
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Organized backroom stock areas as well as kept up with organization of front end display area.
- Updated pricing and sales signs to promote merchandise.
- Received trucks and stocked merchandise.
Store Manager
Chesapeake Bait and Tackle
Chesapeake
03.2014 - 06.2019
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Education
High School Diploma -
Hickory High School
Chesapeake, VA06-2010
Some College (No Degree) - Automotive Customization
Tidewater Community College
Chesapeake, VASkills
- Point of sale operations
- Suggestive Selling
- Product Merchandising
- Inventory Control
- Organization
- Receiving
- Customer Service
Timeline
Senior Sales Associate
Virginia ABC
04.2025 - Current
Lead Sales Associate
Virginia ABC
02.2020 - 07.2024
Store Manager
Chesapeake Bait and Tackle
03.2014 - 06.2019
High School Diploma -
Hickory High School
Some College (No Degree) - Automotive Customization
Tidewater Community College