Ronald Derr
Hampton,VA
Summary
Adaptable and dependable Field Service Technician with proven leadership experience and a strong track record in both field operations and administrative coordination. Known for taking initiative—whether leading repairs, mentoring new technicians, or managing complex documentation and billing processes. Quick to learn, calm under pressure, and currently seeking to transition into a more office-based or coordination-focused role to continue contributing at a high level while stepping back from the physical demands of the field.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Foreman / Lead Service Technician
ASSA ABLOY Entrance Systems
12.2021 - Current
- Began as a traveling Install Technician, assisting with large-scale megadoor and horizontal rolling door projects across the U.S.
- Transitioned into a leadership role at the Newport News Shipyard as a contractor, effectively taking on Foreman responsibilities.
- Took over project estimation, bidding, sourcing parts, and managing daily work logs and documentation.
- Supervised installation and maintenance of automatic doors and entrance systems.
- Conducted advanced mechanical and electrical troubleshooting on 40+ year-old legacy systems to modern systems.
- Trained and developed a crew of three technicians, turning industry newcomers into capable service techs.
- Played a key role in a multi-person recovery effort for a major account, helping reclaim $1M+ across 250+ undocumented jobs. Audited three years of fieldwork by cross-referencing receipts, rentals, purchase orders, and timecards. Reconstructed billing records, submitted purchase order modifications, and built Excel tracking systems—despite having limited prior spreadsheet experience.
- Recognized as a key bridge between field operations and administrative systems due to technical expertise and strong organizational ability.
Field Service Technician
Door Service and Repair, Inc
09.2020 - 05.2021
- New installation of Porvene and Janus RSD's of all sizes.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Performed various repairs on all aspects of RSD / HDRSD's including fabricating new bottom rails / seals, bearing replacements, spring installations, and slat / end-lock installation.
- Performed all aspects of repairs to SSOHD including springs, shaft, drum, cable, panel, track, and seals.
- Erected storefront sections up to 12'x12' including door and glass installation.
- Discussed and recommended service options with customers and explained costs involved.
- Maintained company field response vehicle stocked with repair and replacement parts.
Field Service Technician
Vortex Doors
02.2017 - 07.2020
- Satisfied customers with excellent service and attitude.
- Repaired and installed most brands and styles of roll up doors, dock levelers, glass aluminum and hollow metal doors, and storefronts.
- Familiar with installation of door closers, lever sets, panic hardware and three point rod systems.
- Welding, glazing, window installation and board-up experience.
- Performed fire door drop tests and certifications.
- Completed Vortex Service Tech 1 Training School.
Apprentice Service Technician
Raymond Handling Solutions
12.2015 - 07.2016
- Gained entry level experience to the repair, installation and maintenance of industrial roll-doors, dock levelers, conveyor systems and Kardex carousel storage machines.
- Scheduled appointments with customers daily.
- Completed paper work in a neat and timely manner.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
Education
High School Diploma -
Arlington High
Riverside, CA06.2006
Some College (No Degree) - Philosophy, Psychology
Chaffey Community College
Rancho Cucamonga, CASkills
- Crew Leadership & Training
- Problem Solving & Decision-Making
- Effective Verbal & Written Communication
- Microsoft Office (Excel, Word, Outlook)
- Project Estimation & Documentation
- Technical Repair & Installation
Certification
OSHA 30, EM 385, Forklift, Aerial Lift
Training
- OSHA 30
- EM-385
- Rigging/Signalling
- CPR/First Aid
- Forklift/Arial Lift
Timeline
Foreman / Lead Service Technician
ASSA ABLOY Entrance Systems
12.2021 - Current
Field Service Technician
Door Service and Repair, Inc
09.2020 - 05.2021
Field Service Technician
Vortex Doors
02.2017 - 07.2020
Apprentice Service Technician
Raymond Handling Solutions
12.2015 - 07.2016
High School Diploma -
Arlington High
Some College (No Degree) - Philosophy, Psychology
Chaffey Community College
Similar Profiles
Arsh BabbarArsh Babbar
Senior Engineer Projects and Service at Assa Abloy Entrance SystemsSenior Engineer Projects and Service at Assa Abloy Entrance Systems
Charles AshleyCharles Ashley
Material Coordinator at Assa Abloy Entrance SystemsMaterial Coordinator at Assa Abloy Entrance Systems
László KissLászló Kiss
Service Division Manager at ASSA ABLOY Entrance Systems KftService Division Manager at ASSA ABLOY Entrance Systems Kft
Dylan Paul BlackshearDylan Paul Blackshear
Patent Analyst / Commercial Team Co-Manager at Global Patent SolutionsPatent Analyst / Commercial Team Co-Manager at Global Patent Solutions
Mikayla WelbornMikayla Welborn
Childcare Worker - Shift Lead at Peninsula Community ChapelChildcare Worker - Shift Lead at Peninsula Community Chapel