Ronda Atkins
Chesapeake
Summary
Dynamic hairstylist manager with a proven track record at Shear Dimensions, excelling in staff training and development while enhancing client satisfaction. Expert in inventory control, I successfully streamlined operations, resulting in increased revenue and a loyal clientele. Committed to professionalism and fostering a collaborative salon environment, I drive organizational growth through effective leadership.
Overview
22
22
years of professional experience
Work History
Hairstylist Manager
Shear Dimensions
11.2022 - Current
- Increased client contentment by suggesting styles aligned with individual preferences.
- Streamlined appointment scheduling to maximize daily bookings while minimizing wait times for clients.
- Implemented inventory control measures to reduce waste and ensure the availability of essential supplies for stylists.
- Established strong vendor relationships with suppliers to secure competitive pricing on high-quality products used throughout the salon.
- Conducted regular performance evaluations of hairstyling team members, offering constructive feedback and implementing improvement plans when necessary.
- Coordinated continuing education opportunities for hairstylists through workshops, seminars, trade shows, ensuring that they remained up-to-date on current trends and techniques.
- Maintained a clean and organized work environment, adhering to strict sanitation guidelines for the safety of both clients and staff.
Hairstylist
La Bella Chic Salon
09.2020 - 11.2022
- Resolved client issues or concerns promptly and professionally, maintaining the salon''s reputation for excellent customer service.
- Collaborated with team members to create unique hairstyles for special events such as weddings and fashion shows, showcasing the salon''s versatility and creative talent.
- Developed a loyal clientele base through exceptional customer service and attention to detail in all aspects of hair care.
- Performed regular maintenance on salon equipment, such as styling chairs, scissors, hairdryers, ensuring optimal functionality and safety for both clients and stylists.
- Managed staff scheduling to maintain adequate coverage during peak business hours without sacrificing quality or efficiency.
- Increased salon revenue by effectively upselling additional services, such as color treatments, deep conditioning, and styling products.
- Developed a comprehensive employee training program to ensure new hires were equipped with the necessary skills and knowledge to excel in their positions.
- Mentored less experienced stylists by sharing industry knowledge, tips, tricks, and best practices to enhance their growth within the company.
- Created a welcoming atmosphere within the salon by fostering strong relationships among staff members and promoting open communication channels between employees at all levels.
- Successfully managed budgets and financial reporting for the salon by carefully monitoring expenses, tracking revenue streams, and identifying areas for potential growth or cost savings.
- Optimized workflow processes within the salon environment by delegating tasks effectively, ensuring all team members were working efficiently and productively.
- Trained junior hairstylists in advanced cutting techniques, resulting in increased skill levels and customer satisfaction ratings.
- Assisted management with marketing initiatives to attract new customers via social media promotions and community outreach events.
- Managed cash flow, business transactions, banking, and accounting processes.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Maintained general appointment calendar and set shift schedules.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Scheduled employees to maintain adequate coverage during business hours.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Hairstylist Manager
Great Clips For Hair
06.2003 - 09.2020
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles based on individual preferences.
- Streamlined appointment scheduling to maximize daily bookings while minimizing wait times for clients.
- Implemented inventory control measures to reduce waste and ensure the availability of essential supplies for stylists.
- Established strong vendor relationships with suppliers to secure competitive pricing on high-quality products used throughout the salon.
- Conducted regular performance evaluations of hairstyling team members, offering constructive feedback and implementing improvement plans when necessary.
- Coordinated continuing education opportunities for hairstylists through workshops, seminars, trade shows, ensuring that they remained up-to-date on current trends and techniques.
- Maintained a clean and organized work environment, adhering to strict sanitation guidelines for the safety of both clients and staff.
- Resolved client issues or concerns promptly and professionally, maintaining the salon''s reputation for excellent customer service.
- Collaborated with team members to create unique hairstyles for special events such as weddings and fashion shows, showcasing the salon''s versatility and creative talent.
- Developed a loyal clientele base through exceptional customer service and attention to detail in all aspects of hair care.
- Performed regular maintenance on salon equipment, such as styling chairs, scissors, hairdryers, ensuring optimal functionality and safety for both clients and stylists.
- Managed staff scheduling to maintain adequate coverage during peak business hours without sacrificing quality or efficiency.
- Increased salon revenue by effectively upselling additional services, such as color treatments, deep conditioning, and styling products.
- Developed a comprehensive employee training program to ensure new hires were equipped with the necessary skills and knowledge to excel in their positions.
- Mentored less experienced stylists by sharing industry knowledge, tips, tricks, and best practices to enhance their growth within the company.
- Created a welcoming atmosphere within the salon by fostering strong relationships among staff members and promoting open communication channels between employees at all levels.
- Successfully managed budgets and financial reporting for the salon by carefully monitoring expenses, tracking revenue streams, and identifying areas for potential growth or cost savings.
- Optimized workflow processes within the salon environment by delegating tasks effectively, ensuring all team members were working efficiently and productively.
- Trained junior hairstylists in advanced cutting techniques, resulting in increased skill levels and customer satisfaction ratings.
- Assisted management with marketing initiatives to attract new customers via social media promotions and community outreach events.
- Managed cash flow, business transactions, banking, and accounting processes.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Maintained general appointment calendar and set shift schedules.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Education
Cosmetology
Chesapeake Science And Technology
Chesapeake, VA06.1990
Skills
- Strong decision-making
- Organizational growth
- Professionalism and ethics
- Staff training and development
- Inventory control expertise
Timeline
Hairstylist Manager
Shear Dimensions
11.2022 - Current
Hairstylist
La Bella Chic Salon
09.2020 - 11.2022
Hairstylist Manager
Great Clips For Hair
06.2003 - 09.2020
Cosmetology
Chesapeake Science And Technology
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