Ronnie Bredell
Manassas
Summary
Experienced with vehicle recovery and roadside assistance. Utilizes advanced towing techniques and specialized equipment to ensure safe and timely operations. Track record of effective problem-solving and excellent customer service.
Overview
20
20
years of professional experience
Work History
Tow Truck Operator
Roadrunner Transportation Systems Inc.
11.2019 - 04.2025
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Secured the vehicle to the tow truck and checked all attachments for safe operation.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
- Conducted thorough pre- and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing repair downtime.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Enhanced company reputation by consistently maintaining a professional demeanor while interacting with clients.
- Increased client retention by providing exceptional customer service during difficult situations involving vehicle breakdowns or accidents.
Dispatcher/driver
WORLDWIDE AUTO CARRIERS
01.2015 - 11.2019
- Managed fleet of 5 trucks, multiple multi car trailers and drivers. Negotiated prices for transfer of various types of vehicles along eastern corridor. When not on the road I managed vehicle maintenance, employee scheduling and training.
- 20601
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Owner Operator
RLBREDELL CONSTRUCTION
03.2005 - 12.2014
- Got government and private contracts, negotiated prices and terms. Managed personnel assignment and vehicle dispatch and maintenance. Expanded to vehicle transportation utilizing multi car trailers. Used national software to identify vehicles for transport and negotiate prices and trips for transfer along east coast.
- 20601
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Education
High school diploma or GED -
CDL-A Certificate - Driving
Northern Virginia
VA04-2022
High School Diploma -
E.E. Smith
Fayetteville, NC06-1987
Skills
- Tow truck
- Customer service
- Landscaping
- Warehouse experience
- Moving
- TWIC card (Which allows for port access)
- Dealership experience
- Dealt directly with IAA, Copart, and various companies shipping cars
- Supervising experience
- Heavy lifting
- Driving
- Box truck
- Transportation management systems
- Delivery Driver Experience
- Delivery driver experience
- Negotiation
- Mechanical knowledge
- Load & unload
- DOT Certification
- Communication
- Reck master
- Lawn care
- Time management
- Truck driving
- Safety
- Project management
- Leadership
- GPS
- Logistics
- Flatbed
- Driving different class vehicles
- Landscape maintenance
- Commercial driving
- English
- Communication skills
- Flatbed truck expertise
- Recovering vehicles
- Vehicle inspection
- Assisting customers
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- DOT compliance
- GPS and route planning
- Inclement weather driving
- Customer-oriented
- Cargo handling
- Class A commercial Driver's license
- Advanced navigation skills
- Strong communication skills
- Oral communication skills
- Excellent nonverbal communication skills
- Written and verbal communication skills
- Team building leadership
- Ground crew leadership
- Site logistics
Timeline
Tow Truck Operator
Roadrunner Transportation Systems Inc.
11.2019 - 04.2025
Dispatcher/driver
WORLDWIDE AUTO CARRIERS
01.2015 - 11.2019
Owner Operator
RLBREDELL CONSTRUCTION
03.2005 - 12.2014
High school diploma or GED -
CDL-A Certificate - Driving
Northern Virginia
High School Diploma -
E.E. Smith
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