ROSA PARADA COREA
Alexandria
Summary
A consistently positive team player with a strong background in customer service and quality assurance. Excellent communicator self-motivated and committed to excellence to achieve the organization's goals. Seeking a responsible position to utilize my skills and fulfill the needs of the customer.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CDL B License - Dump Truck Driver
JAMEP Trucking Inc.
Temple Hills, MD
08.2019 - 05.2024
- Obeyed traffic laws and followed established traffic and transportation procedures
- Adhered to all company policies and governmental regulations
- Performed daily inspection and maintenance of vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes to ensure that vehicle was in proper working condition
- Reported any mechanical problem encountered with the vehicle
- Drove vehicles with capacities greater than 20 tons to transport materials from construction sites to assigned destinations. Materials such as asphalt, milling, concrete, contaminated soil, dirt, and recycled stones, etc.
- Maintained daily records such as vehicle logs, records of cargo, amount of loads performed, total mileage, and fuel statements, in accordance with regulations
- Maneuvered truck into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned
- Checked and secured the load with appropriate tarp or rope to avoid any spills over the road
- Drove trucks to weight stations before and after loading and along routes in compliance with state regulations
- Worked in varying weather conditions and work environments including dusty, wet, loud noises, etc
- Communicated with dispatch and other drivers using 2-way radio communication device
Branch Associate/ Teller
Intermex Wire Transfer LLC
Alexandria, VA
04.2018 - 08.2019
- Executed several money transferring transactions through different companies
- Processed bill payments
- Money orders sales
- Check cashing
- Telephone recharges
- Handled deposits for total sales throughout the day
- Organized daily transaction reports over $3,000
- Maintained friendly and professional customers interactions
- Conducted training for new employees on cash register and money transferring operation
- Guided telemarketing effectively and responsibly to increase sales
Housekeeper
Kaiser Permanente
Tysons Corner, VA
03.2017 - 07.2019
- Streamlined cleaning processes to enhance operational efficiency and maintain high cleanliness standards.
- Supervised housekeeping staff, providing training and support to improve performance and service quality.
- Implemented inventory management systems for cleaning supplies, ensuring timely restocking and cost control.
- Developed and enforced safety protocols, reducing workplace incidents and promoting a safe environment for patients and staff.
- Collaborated with nursing staff to address specific cleaning needs based on patient care requirements.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
HR Administrative Assistant / Recruiter
Micromanos Corporation
Rockville, MD
09.2015 - 06.2016
- Verify I-9 documentation and maintain database current
- Assist with recruitment and interview process
- Determine applicant requirements by studying job description and job qualifications
- Determine applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements
- Prepare and post jobs to attract candidates by using databases, social media etc
- Confirm with employees jobs assignations to ensure assistance
- Coordinated office operations, ensuring seamless communication and workflow among departments.
- Implemented office procedures that improved administrative efficiency and reduced processing times.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
CRCST VOLUNTEER
Sterile Processing Services- Kaiser Permanente
Tysons Corner, VA
09.2015 - 11.2015
- Sterile Processing Technicians carry out the task of decontamination, inspection, assembly, packaging, sterilization, storage and distribution of reusable surgical instruments used in the Operation Room
- Successfully completed the Sterile Processing Technician training course
- Completed 150 of 400 of hands-on experience hours required by IAHCSMM before taking the final certification exam
- Learned how to name, identify and notice the similarities and differences of each surgical instruments
- Learned how to clean and inspect used instruments before decontaminating them.
- Followed every procedure in a detailed and timely manner
- Learned techniques of wrapping packaging, assemble and sterilize instruments
- Assembled the instruments according to each individual surgical case
- Storaged sterilized surgical instruments in proper place
- Transported and distributed each surgical case tray to the Operation Room
Teller / Branch Manager
Micromanos Corporation
Alexandria, VA
08.2014 - 09.2015
- Executed money transferring transactions through different companies
- Processed bill payments, check cashing and phone recharges
- Responsible for air tickets sales, Birth Certificate retrieval and translations services
- Kept record and confidentiality of customer’s information to meet certain money transferring policies
- Professionally resolved customer’s complaints on service provided
- Provided tellers with supplies and currency when needed
- Conducted training for new employees on cash register and money transferring operation
- Reported weekly sales to superiors
- Ensured great quality customer service was provided at all times
Cashier / Teller
Todos Supermarket
Dumfries, VA
06.2013 - 08.2014
- Executed several money transferring transactions through different companies
- Processed bill payments
- Money orders sales
- Check cashing
- Handled deposits for total sales throughout the day
- Balanced out cashiers’ registers at night
- Assisted cashiers at registers when needed
- Assisted at stocking when needed
- Organized daily transaction reports
- Maintained friendly and professional customers interactions
Cashier / Trainer
Muy Brands Inc (Taco Bell)
Dumfries, VA
06.2010 - 09.2013
- Friendly greeted customers as soon as they walked in to the restaurant
- Accurately took customers’ orders at drive thru and at dining room
- Processed cash and credit cards payments
- Maintained work area stocked and organized
- Assisted line servers when shorthanded on personnel
- Trained new employees on cash register and at the food line
- Ensured the temperature of the food was correct at all times
- Assisted manager with weekly supplies inventory
- Ensured great quality customer service was provided at all times
Education
CDL B Driver license - undefined
1ST CDL Training of NOVA
Alexandria, VA08.2019
Advanced Studies Diploma - undefined
Potomac Senior High School
Dumfries, VA06.2012
Skills
- Leveraged strong customer service skills to enhance client satisfaction and foster positive relationships
- Utilized strong organizational and multi-tasking skills to streamline project workflows and meet deadlines
- Led initiatives to foster a culture of precision and proactive problem-solving within the team Championed best practices to elevate project outcomes and team performance
- Fostered positive interactions with clients and team members to enhance collaboration and communication
- Fostered team cohesion and morale to enhance productivity and achieve organizational goals
- Executed tasks independently and effectively in fast-paced environments to meet deadlines
- Led project teams in executing tasks efficiently to meet strategic objectives Oversaw prioritization of activities to align with project goals Championed collaborative efforts to drive successful project outcomes
- Fostered a culture of diligence and accountability to enhance team productivity
Certification
- Sterile Processing Training Center
- CRCST- Certified Registered Central Service Technician
- August, 2015
- Silver Spring, MD
Timeline
CDL B License - Dump Truck Driver
JAMEP Trucking Inc.
08.2019 - 05.2024
Branch Associate/ Teller
Intermex Wire Transfer LLC
04.2018 - 08.2019
Housekeeper
Kaiser Permanente
03.2017 - 07.2019
HR Administrative Assistant / Recruiter
Micromanos Corporation
09.2015 - 06.2016
CRCST VOLUNTEER
Sterile Processing Services- Kaiser Permanente
09.2015 - 11.2015
Teller / Branch Manager
Micromanos Corporation
08.2014 - 09.2015
Cashier / Teller
Todos Supermarket
06.2013 - 08.2014
Cashier / Trainer
Muy Brands Inc (Taco Bell)
06.2010 - 09.2013
CDL B Driver license - undefined
1ST CDL Training of NOVA
Advanced Studies Diploma - undefined
Potomac Senior High School