Rosa Rauda
Richmond
Summary
Motivated and adaptable professional with proven leadership, customer service, and communication skills. Experienced in managing teams, coordinating operations, and delivering results in fast-paced environments. Seeking to leverage organizational and interpersonal strengths to contribute to team success and growth in a corporate setting.
Overview
6
6
years of professional experience
Work History
Assistant Manager
River City Roll
06.2023 - Current
- Assist in overseeing daily operations, staff, and customer service at a high-traffic entertainment venue.
- Support scheduling, inventory control, and employee performance to maintain operational efficiency.
- Train new hires and ensure team adherence to company policies and guest service standards.
Caregiver
Capital City Childcare
09.2020 - 06.2023
- Provided attentive care to children ranging from infants to preschool age in a licensed childcare facility.
- Supported a child with apraxia by implementing personalized speech development techniques in coordination with therapists and family.
- Maintained a safe, nurturing, and educational environment for all children under supervision.
Host
Southern Railway Taphouse
04.2019 - 04.2021
- Greeted and seated guests, managed reservations, and maintained front-of-house flow.
- Delivered exceptional customer service in a high-volume dining environment.
- Supported team coordination during busy hours, enhancing the overall guest experience.
Education
Psychology -
Virginia Commonwealth University
Richmond, VASkills
- Staff supervision and training
- Customer relations
- Time management
- Problem solving
- Verbal and written communication
- Conflict resolution
- Leadership
Languages
- English
- Spanish
Timeline
Assistant Manager
River City Roll
06.2023 - Current
Caregiver
Capital City Childcare
09.2020 - 06.2023
Host
Southern Railway Taphouse
04.2019 - 04.2021
Psychology -
Virginia Commonwealth University
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