Rosie Miller
Fishersville
Summary
Dynamic and results-driven professional with extensive experience at Tractor Supply, excelling in customer service and team leadership. Proven ability in cash handling and inventory management, consistently enhancing operational efficiency. Committed to fostering a collaborative environment while training staff to achieve excellence in service delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cashier/Sales Associate
Tractor Supply
Staunton
05.2022 - Current
- I work as a cashier, greeting and assisting customers, unloading the freight truck and stocking shelves.
- Processed customer transactions efficiently at retail location.
- Assisted customers with product inquiries and selections.
- Ensured store cleanliness and organization standards were met.
- Collaborated with team to restock merchandise effectively.
- Handled returns and exchanges while following company policies.
- Trained new staff on cash register operations and customer service.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Hourly Supervisor
Aramark
Harrisonburg
11.2023 - 05.2025
- I work a POD on campus of James Madison during school sessions. I make coffee and keep premade sandwiches and snacks for students and professors.
- Ensured compliance with health and safety regulations consistently.
- Coordinated inventory management and supply ordering processes efficiently
Team Lead
Tractor Supply
Staunton
05.2022 - 11.2023
- I managed the workers and ensured all daily and closing tasks were completed thoroughly.
- Supervised daily operations of retail team and ensured workflow efficiency.
- Trained and mentored new employees on company policies and procedures.
- Implemented safety protocols to ensure a secure work environment.
- Monitored customer service interactions to enhance employee performance.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
Lead Supervisor
Aramark
Harrisonburg
07.2021 - 05.2022
- Ran a POD on James Madison University campus. I made coffee and kept premade sandwiches along with snack foods for students and professors.
Environmental Aide
The Legacy at North Augusta
Staunton
03.2020 - 07.2021
- My responsibilities included cleaning the residents’ rooms and common areas.
- Scrubbed and wiped out stains on floors and discarded trash and medical waste according to facility guidelines.
- Moved equipment from room to room and sterilized surgical equipment.
- Inspected facilities to ensure they meet all applicable environmental standards.
Shift manager
Dairy Queen
Marlinton
01.2014 - 03.2020
- I managed the workers and ensured all daily tasks were completed thoroughly.
Cleaning Crew
Jerico Bed and Breakfast
Marlinton
06.2012 - 01.2014
- I cleaned and prepared the rooms and cabins for rent.
- Cleaned guest rooms and common areas to maintain a welcoming environment.
- Sanitized surfaces and restocked supplies for guest convenience and hygiene.
- Operated cleaning equipment to ensure efficient and thorough cleaning processes.
- Assisted with laundry services to ensure fresh linens for guests at all times.
- Provided excellent customer service by addressing guest inquiries regarding cleanliness.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Swept and mopped floors in public areas.
- Cleaned windows, door frames, and sills.
- Vacuumed carpets, furniture, and upholstery.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Dusted furniture, fixtures, and other surfaces.
Education
Associate of Applied Science - Criminal Justice
New River Community And Technical College
Beckley, WV08.2015
Pocahontas County High School -
Pocahontas County High School
Dunmore, WV05.2012
Skills
- I have a diverse set of skills gained from a variety of positions in customer service and housekeeping I am an experienced leader and make it my daily mission to inspire the efforts of those under my supervision I have administrative, organizational, food prep, word processing, and sanitation skills I am a dedicated worker in and out of positions of authority, and your organization will benefit from having me as a member of your team
- Cash handling
- Customer service
- Point of sale operation
- Inventory management
- Product knowledge
- Transaction processing
- Team leadership
- Staff training
- Sales techniques
- Health and safety compliance
- Problem solving
- Time management
- Communication skills
- Cash management
- Proficient in Microsoft
- Payment processing
- Refund handling
- Retail merchandising
- Cleaning and sanitizing
- Training and onboarding
- Online orders preparation
- Credit and cash transactions
- Money handling
- Time management skills
- Customer service excellence
- Answering phones, making appointments, typing
Certification
- Forklift
Accomplishments
- Employee of the month at Tractor Supply for 5 months in a row
Timeline
Hourly Supervisor
Aramark
11.2023 - 05.2025
Cashier/Sales Associate
Tractor Supply
05.2022 - Current
Team Lead
Tractor Supply
05.2022 - 11.2023
Lead Supervisor
Aramark
07.2021 - 05.2022
Environmental Aide
The Legacy at North Augusta
03.2020 - 07.2021
Shift manager
Dairy Queen
01.2014 - 03.2020
Cleaning Crew
Jerico Bed and Breakfast
06.2012 - 01.2014
Associate of Applied Science - Criminal Justice
New River Community And Technical College
Pocahontas County High School -
Pocahontas County High School