Roxane Dupuis
Richmond
Summary
Self-motivated Medical Sales Representative with history in account and territory management. Poised professional with background developing loyal, professional relationships with clients. Known for excellence in product knowledge, sales pipeline expansion and customer retention.
Overview
17
17
years of professional experience
Work History
Regional Sales Manager
School Specialty
01.2019 - Current
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Drove sales by developing multi-million dollar contract sales.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Regional Lead Consultant, Professional Developmen
School Specialty
01.2016 - 01.2019
- Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Developed custom solutions based upon clients' strict requirements.
- Determined areas for improvement and implemented processes to alleviate problems.
- Assisted clients in fully integrating company solutions into current business environments, providing input on best practices and recommendations for maximizing utility of company solutions.
- Led team providing [Type] project management support, managing tasking, schedules, deliverables and customer relations for high-visibility enterprise-wide projects.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
Science/Math Instructional Specialist
Chicago Public Schools
08.2010 - 12.2015
- Planned and monitored implementation of technology-based learning programs.
- Designed course materials and supported implementation.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Targeted diverse learning modalities in development of new course content and training programs.
- Delivered private instruction to adult learners in variety of fields on leadership development, professional writing, business communication and delivery of proposals and presentations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Allocations Resource Manager
Chicago Public Schools CPS
07.2006 - 10.2010
- Conducted performance reviews and provided feedback to managers on employee performance.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Education
ABD - Educational Leadership
Chicago State University
Chicago, ILMaster of Arts - Education Administration
Governors State University, University Park
University Park, ILMaster of Arts - Teaching, Secondary Education
National Louis University
Chicago, ILBachelor of Science - Pre-Medicine
St. Mary's College Notre Dame
Notre Dame, INSkills
- Effective Customer Communication
- Critical Thinking
- Territory Development
- Interpersonal Communication Skills
- Coaching and Mentorship
- Market Intelligence
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Regional Sales Manager
School Specialty
01.2019 - Current
Regional Lead Consultant, Professional Developmen
School Specialty
01.2016 - 01.2019
Science/Math Instructional Specialist
Chicago Public Schools
08.2010 - 12.2015
Allocations Resource Manager
Chicago Public Schools CPS
07.2006 - 10.2010
ABD - Educational Leadership
Chicago State University
Master of Arts - Education Administration
Governors State University, University Park
Master of Arts - Teaching, Secondary Education
National Louis University
Bachelor of Science - Pre-Medicine
St. Mary's College Notre Dame
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