ROY BETANCOURT
Suffolk
Summary
Accomplished Payroll and HR Operations professional with over nine years of experience in managing multi-state payroll, HRIS administration, compliance, audits, onboarding, and process improvement in high-volume environments. Proven ability to ensure payroll accuracy, strengthen internal controls, and enhance data integrity while collaborating effectively with HR, Finance, and Operations to deliver streamlined payroll services. Holds an MBA with specialized expertise in payroll operations, compliance, analytics, and continuous process improvement. Recognized for efficiently resolving payroll discrepancies and fostering collaborative team environments while maintaining compliance with regulatory standards and utilizing advanced payroll software for precise employee data management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Payroll Specialist
Principle Choice Solutions LLC
03.2026 - Current
- Lead end-to-end processing of multi-state bi-weekly payroll while ensuring compliance with federal, state, and company regulations.
- Administer employee onboarding by establishing employee records within payroll and timekeeping systems.
- Process employee separations and ensure accurate offboarding across payroll and HRIS platforms.
- Maintain employee PTO and leave accruals, ensuring accurate balances and payroll calculations.
- Perform quality assurance reviews of incentive compensation, payroll changes, and employee records before payroll processing.
- Monitor employee licenses and credentials to maintain workforce compliance and ensure hiring eligibility within company systems.
- Partner with HR, Finance, Talent Acquisition, and Operations to resolve payroll, timekeeping, and HRIS issues.
- Prepare payroll reports and supporting documentation for internal and external audits.
- Identify workflow improvements that enhance payroll accuracy, efficiency, and data integrity.
- Serve as the primary point of contact for complex payroll inquiries and issue resolution.
- Remote
Human Resources Specialist / Payroll Specialist
Coastal Management Solutions
07.2022 - 03.2026
- Managed multi-state payroll processing for a multi-entity workforce using ADP while maintaining payroll accuracy and compliance.
- Partnered with Accounting to reconcile payroll with the general ledger, strengthening financial reporting and audit readiness.
- Improved payroll and HRIS data accuracy through targeted audits and process improvements.
- Administered payroll deductions, benefits, and Open Enrollment updates.
- Resolved complex payroll and timekeeping issues while meeting strict payroll deadlines.
- Collaborated with HR, Finance, and leadership to improve payroll compliance and operational processes.
Fraud Analyst & Reimbursement Specialist
VACO
01.2022 - 07.2022
- Investigated payroll and reimbursement discrepancies while ensuring compliance with internal controls.
- Processed high-volume reimbursements with exceptional accuracy.
- Improved workflow efficiency through cross-functional collaboration.
- Remote
Aviation Ordnance Supervisor
United States Navy
06.2019 - 12.2021
- Led and developed a team of 18+ personnel in a highly regulated operational environment.
- Managed more than $5M in controlled assets while improving accountability and tracking.
- Delivered accurate reporting and maintained strict compliance with operational standards.
Store Manager
AutoZone
03.2016 - 06.2019
- Managed daily operations and workforce planning for more than 30 employees.
- Improved labor utilization through scheduling and performance management.
- Maintained operational compliance while developing high-performing teams.
Education
Master of Business Administration (MBA) - Business Administration
Southern New Hampshire University
Bachelor of Science - Business Administration
Southern New Hampshire University
Skills
- Proficient in payroll and HR software
- Multi-state payroll management
- I-9 and E-Verify compliance
- Proficient in data management tools
- Payroll operations
- Employee onboarding coordination
- Time sheet analysis
- Payroll operations oversight
- Accounts receivable management
- PTO accrual
Certification
- Applying Data Analytics to Business Performance (CPE)
- Applying Data Analytics to Financial Planning and Analysis (CPE)
- Data Analytics Core Concepts Certificate (AICPA)
- Applying Data Analytics to Revenue Analysis (AICPA)
- The Process of Strategy Formulation (AICPA)
- Leading vs. Managing (AICPA)
ADDITIONAL
- Active Security Clearance
- Navy Achievement Medal
- Collaboration & Leadership Award
Timeline
Payroll Specialist
Principle Choice Solutions LLC
03.2026 - Current
Human Resources Specialist / Payroll Specialist
Coastal Management Solutions
07.2022 - 03.2026
Fraud Analyst & Reimbursement Specialist
VACO
01.2022 - 07.2022
Aviation Ordnance Supervisor
United States Navy
06.2019 - 12.2021
Store Manager
AutoZone
03.2016 - 06.2019
Bachelor of Science - Business Administration
Southern New Hampshire University
Master of Business Administration (MBA) - Business Administration
Southern New Hampshire University