Ruth Rodas Chavez
Stafford, VA 22556-1884
Summary
Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.
Overview
3
3
years of professional experience
Work History
Team Member
Firehouse Subs
08.2022 - 09.2022
- Enhanced operational efficiency through proactive problem-solving and effective communication with peers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Team Member
Sheetz
09.2022 - 07.2025
- Assisted in daily operations, ensuring efficient workflow and high-quality service.
- Collaborated with team members to maintain cleanliness and organization throughout the workspace.
- Adapted quickly to changing tasks, demonstrating flexibility in fast-paced environments.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Customer Service Associate
Wawa
08.2025 - Current
- Assisted customers with inquiries and product selections, ensuring positive shopping experiences.
- Handled cash transactions accurately and efficiently at point of sale.
- Maintained cleanliness and organization of store displays to enhance customer engagement.
- Collaborated with team members to achieve daily operational goals and maintain service standards.
- Resolved customer complaints promptly, fostering a welcoming environment in-store.
- Adapted quickly to changing priorities during peak hours while maintaining service quality.
Education
Associate of Science - Nursing
Northern Virginia Community College
Woodbridge05-2027
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Product knowledge
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Customer Service Associate
Wawa
08.2025 - Current
Team Member
Sheetz
09.2022 - 07.2025
Team Member
Firehouse Subs
08.2022 - 09.2022
Associate of Science - Nursing
Northern Virginia Community College