Russ Knott

• Reviewed customer orders to create statements of work for individual projects
• Used MS Project to keep track of project resources and timelines
• Engaged stakeholders at all levels
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Hosted meetings and presentations to outline project timelines deliverables
• Coordinated internal and external resources to complete project tasks and deliverables
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Coordinated on-site and cloud-based upgrades and data migration efforts.
• Coordinated applications training for customers
• Directed internal and external resources to resolve technical issues during all phases of the project.

• Responsible for the scheduled and unscheduled maintenance of portable and fixed-room X-Ray systems in the Mid-Atlantic region.
• Worked with customers to schedule on site visits in order to perform preventative maintenance or repairs
• Logged all time related to service visits
• Maintained an ongoing parts inventory
• Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
• Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
• Reduced downtime with proactive maintenance and regular equipment inspections.

• Provided support for the role out, setup, and continued maintenance of the Veterans Health Administration's Health Technology Management Tele-Critical Care program
• Edited and updated Tele-Critical Care technical guides for the Veterans Health Administrations' biomedical engineers.
• Created PowerPoint presentations to be used by senior Veterans Health Administration staff

• Responsible for maintaining, configuring, and troubleshooting various clinical systems such as McKesson PACS and Meditech RIS.
• Routinely performed PACS database cleanup
• Fixed study related issues in PACS such as merging, splitting, deleting studies.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Worked closely with leadership, peers, and outside vendors to resolve complex workflow issues, upgrades, and the implementation of new peripheral and integrated systems.
• Used my extensive knowledge of imaging modalities and networking to troubleshoot latency and other communication related issues.
• Trained staff at all levels to on the McKesson PACS system.
• Assisted radiology leadership to create workflow and downtime related policies
• Participated in an on-call rotation to provide after hours and holiday support.
• Upgraded and re-imaged tech and radiologist workstations.
• Installed and configured integrated applications.
• Managed PACS user data.

• Responsible for the day-to-day operation of the Biomedical Engineering department
• Scheduled and unscheduled maintenance and repair of medical electronics and PC based equipment.
• Worked on all types of medical equipment - infusion pumps, defibrillators, patient monitoring systems, anesthesia machines and dialysis machines.
• Maintained an accurate inventory of all medical devices throughout the health system.
• Preventative maintenance completion rate consistently above 98%
• Advanced knowledge base by staying up-to-date on emerging trends and technologies within the field of biomedical engineering through continuous professional development activities.
• Leveraged advanced problem-solving skills in diagnosing and resolving complex technical issues related to biomedical equipment malfunctions, minimizing disruption to patient care.
• Ensured compliance with industry regulations by conducting safety inspections and risk assessments on all biomedical engineering devices.