Ryan Fyvie
Gainesville
Summary
Personable and reliable with strong organizational skills and a great work ethic. Knowledge of company operations and customer service, including setting-up and coordinating events. Dedicated to ensuring smooth operations and enhancing overall experience for members and guests.
Overview
5
5
years of professional experience
Work History
Golf Operations Assistant
Stonewall Golf Club
08.2024 - Current
- Boost customer satisfaction by addressing concerns promptly and professionally and fostering positive relationships with club members and guests by greeting them.
- Assisted with managing daily operations, ensuring smooth coordination between staff members, players, and course maintenance crews.
- Set up promotional displays and equipment for special events and activities.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Golf Operations Assistant
Robert Trent Jones Golf Club
05.2022 - 08.2022
- Assisted with managing daily operations, ensuring smooth coordination between staff members, players, and course maintenance crews.
- Delivered exceptional guest service, creating a welcoming atmosphere for all visitors to the golf facility.
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maintained safe golf cart fleet by performing regular inspections, cleaning, and necessary repairs or replacements as needed.
Retail Store Associate
Halloween City
09.2019 - 11.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales by providing exceptional customer service and product knowledge.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Associate of General Studies -
Patrick & Henry Community College
Martinsville05-2025
Skills
- Membership management
- Customer service
- Work ethic and integrity
- Cash handling
Timeline
Golf Operations Assistant
Stonewall Golf Club
08.2024 - Current
Golf Operations Assistant
Robert Trent Jones Golf Club
05.2022 - 08.2022
Retail Store Associate
Halloween City
09.2019 - 11.2019
Associate of General Studies -
Patrick & Henry Community College
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