Ryan O'Rourke
Burke
Summary
Dedicated leader known for strong mentoring and communication skills in retail management. Experience in driving team performance and customer satisfaction through effective training and operational oversight.
Overview
20
20
years of professional experience
Work History
Assistant Manager
AutoZone
11.2023 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members to enhance product knowledge and customer service skills.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Manager
Deep Roots Apothecary
07.2022 - 10.2023
- Led daily operations to ensure seamless product availability and customer satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Accomplished multiple tasks within established timeframes.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Oversaw staff training programs to enhance team performance and service quality.
Aircraft Engine Mechanic
US Navy
03.2006 - 12.2019
- Performed comprehensive inspections and troubleshooting on aircraft engine systems to ensure operational readiness.
- Maintained and repaired a variety of aircraft engines, adhering to stringent military standards and safety protocols.
- Collaborated with team members to implement maintenance procedures, enhancing workflow efficiency and minimizing downtime.
- Trained junior mechanics on best practices for engine repairs and maintenance, fostering a culture of safety and excellence.
- Optimized workflow by maintaining an organized workspace and ensuring proper inventory management of tools and equipment.
Education
No Degree - AVIATION ENGINE AND RELATED SYSTEMS REPAIR
Navy Technical Schools
Various Locations03-2006
High School Diploma -
Lake Braddock Secondary
Burke, VA06-1997
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Workload management
- Policy enforcement
- Time management
- Merchandising
- Communication
Timeline
Assistant Manager
AutoZone
11.2023 - Current
Manager
Deep Roots Apothecary
07.2022 - 10.2023
Aircraft Engine Mechanic
US Navy
03.2006 - 12.2019
No Degree - AVIATION ENGINE AND RELATED SYSTEMS REPAIR
Navy Technical Schools
High School Diploma -
Lake Braddock Secondary
Navy Good Conduct Award(Gold) , Honorable Discharge
12 consecutive years of faithful Naval Service.