Customer-focused professional with 5+ years of sales and customer service experience. Known for strong communication, reliability, and building long-term client relationships. Committed to delivering results with efficiency and professionalism.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Tack Truck Driver
Branscome Inc
06.2025 - Current
Ensure a safe work environment in compliance with all federal, state, local and company safety policies and procedures using the appropriate tools and equipment for the task.
Drive asphalt distributor to spray liquid asphalt as needed.
Load distribution tank with asphalt material and regulate burner to maintain specified temperature.
Set spray bar on manual, automatic, or semiautomatic distributors, that sprays tar, asphalt, road oils and emulsions over highways, streets, and parking areas.
Observe distribution of material over surface and monitor instruments to ensure uniform distribution.
Monitor flow gauges, tachometer, and temperature gauges.
Direct handheld nozzle to control spray over designated area with specified coverage.
Perform pre and post trip inspections on assigned vehicle.
Assist crew with shoveling and other tasks when tack truck is not in use.
Sales Coordinator
TGO LLC
01.2019 - 05.2025
Consistently exceeded sales goals by identifying customer needs and delivering tailored solutions.
Built and nurtured long-term client relationships, resulting in high customer retention and repeat business.
Promoted products through digital platforms, leveraging online marketing strategies to generate new leads and increase sales.
Maintained accurate records of transactions, customer data, and inventory to support data-driven sales decisions.
Negotiated and resolved customer concerns regarding pricing, delivery, and order accuracy to ensure satisfaction and protect revenue.
Managed secure payment systems to streamline the purchasing process and build customer trust.
Delivery Driver
Primo
08.2018 - 08.2019
Delivered orders accurately and promptly while maintaining excellent customer service and satisfaction.
Managed cash and electronic payments, ensuring accurate transactions and proper handling of receipts.
Navigated routes efficiently, using maps or GPS to minimize delivery time and fuel usage.
Maintained cleanliness and organization of the vehicle and delivery equipment.
Communicated effectively with customers and store staff to coordinate orders and resolve any issues.
Adhered to all traffic, safety, and company policies to ensure a secure delivery process.
Dairy Clerk
Kroger
08.2016 - 08.2018
Stocked and rotated dairy products to ensure freshness and compliance with food safety standards.
Monitored expiration dates and removed outdated products to maintain quality and reduce waste.
Assisted customers by locating products, answering questions, and providing excellent service.
Maintained clean, organized, and well-presented dairy cases to enhance the shopping experience.
Received and processed deliveries, verifying accuracy of shipments and properly storing inventory.
Collaborated with team members to meet stocking goals and ensure department efficiency.
Followed health, safety, and sanitation guidelines to maintain a safe work environment.
Education
CDL A -
Shippers Choice
Chester, VA
12.2025
No Degree - Information Technology
J. Sargeant Reynolds Community College
Richmond, VA
12.2018
Skills
Customer Relationship Management (CRM) – shows you can track leads and manage clients effectively
Prospecting & Lead Generation – ability to find and qualify new business
Negotiation & Closing Skills – the core of sales, turning opportunities into revenue
Communication & Persuasive Selling – strong people skills that drive trust and influence
Goal-Oriented & Results-Driven – shows you consistently meet or exceed targets