Sabrina Archuleta
Suffolk
Summary
Dynamic professional with extensive experience as a Defense Travel Agent for the US Navy, excelling in relationship management and organization. Proven ability to streamline processes, enhance customer satisfaction, and navigate complex itineraries. Strong multitasking skills and a commitment to teamwork ensure efficient operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Defense Travel Agent
US Navy
07.2016 - 07.2017
- Arranged travel accommodations and lodging for military travel groups.
- Maintained detailed records of client transactions, ensuring accurate billing information was always on hand for future reference or dispute resolution purposes.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Streamlined booking processes, reducing errors and improving efficiency.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
- Worked effectively in fast-paced environments.
Quartermaster
US Navy
07.2012 - 07.2017
- Utilized GPS technology for accurate navigation and timely arrival at destinations.
- Performed detailed map reading tasks, enabling accurate navigation during challenging field exercises and deployments.
- Conducted thorough navigation planning for successful voyages and on-time arrivals.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Server
Dennys Restaurant
06.2009 - 06.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate of Arts - General Studies
Paul D Camp Community College
Franklin, Va05-2025
Skills
- Relationship management
- Administrative tasks
- Teamwork and collaboration
- Organization and time management
- Multitasking
- Willingness to learn
Languages
English
Native or Bilingual
Timeline
Defense Travel Agent
US Navy
07.2016 - 07.2017
Quartermaster
US Navy
07.2012 - 07.2017
Server
Dennys Restaurant
06.2009 - 06.2012
Associate of Arts - General Studies
Paul D Camp Community College
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