Sadaf Sarah Nazir
Aldie,Virginia
Summary
Over 20 years of demonstrated experience in Project Management with a solid track record of overseeing diverse projects and PMO functions. Proven ability to lead teams towards achieving project milestones and objectives. Known for fostering collaboration and adapting to dynamic project requirements. Expertise in stakeholder communication and process improvement.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Project Manager, Scrum Master
KSNL Consulting
10.2023 - Current
- Provided detailed project status updates to stakeholders and executive management.
- Monitored project performance to identify areas of improvement and make adjustments.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
Owner/Manager
Mystify Technologies
04.2015 - Current
- Managed day-to-day business operations, including accounting, finance, marketing and public relations.
- Aligned branding initiatives and sales strategies with client goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Project Manager/Project Scrum Master
Datawiz Corporation
11.2019 - 10.2023
- Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
- Managed project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Served as technical liaison, supporting engineering, management, procurement, sales, and marketing, quality assurance and supply base.
- Enhanced team productivity with implementation of agile project management methodologies.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
- Implemented best practices in change management to minimize disruptions during project transitions or scope adjustments.
- Successfully delivered multiple high-profile projects on time, ensuring client satisfaction and fostering long-term relationships.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Improved project efficiency by implementing Agile methodologies and conducting daily Scrum meetings.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
Human Resources Manager
Datawiz Corporation
11.2017 - 12.2019
- Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
- Monitored and handled all employee claims, including performance-based and harassment incidents.
- Liaised between multiple business divisions to improve communications.
- Devised hiring and recruitment policies for 120-employee company.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Developed succession plans and promotion paths for all staff.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Structured compensation and benefits according to market conditions and budget demands.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Coordinated with senior leadership and handled all managerial needs by implementing HRIS solutions into business strategies.
- Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
- Adhered to all federal and state guidelines and managed payroll and benefits for over 120 employees.
- Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
- Conducted company-wide town hall meetings to convey updates.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Illustrated green card and immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
- Liaised with coworkers and immigration candidates to answer questions, resolve issues and explain immigration policy.
- Explained visa rules and regulations to comply with Department of Labor and Department of State standards.
- Devised hiring and recruitment policies for 120-employee company.
- Accurately prepared Bi-Monthly payroll and tracking data using Insperity/ADP system.
Project Manager
Grace Home Care
03.2013 - 04.2015
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
Senior Mortgage Loan Officer
Buckingham Mortgage
02.2003 - 01.2009
- Reviewed loan files and updated to match current standards.
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Successfully closed average of 10-12 loans per month.
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Developed and maintained relationships with local real estate agents.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Fielded customer complaints and provided solutions.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- HR documentation and review for ISO 27001 and 20000
Customer Relations Manager
Wachovia Bank NA
08.2001 - 02.2003
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Developed new employees and on-going performance assessment of current employees.
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Made customers aware of current and new programs and services.
- Managed customer relations on ongoing basis to maximize customer retention.
Customer Service Specialist
Wachovia Bank NA
05.1996 - 08.2001
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Answered telephone inquiries on banking products, including checking, savings, loans and lines of credit.
- Maintained friendly and professional customer interactions.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
Education
Bachelor of Science - Biology
George Mason University
Fairfax, VirginiaSkills
- Coaching and mentoring
- Financial Management
- Contract Management
- Operations Management
- Budgeting
- Client Service
- Business Development
- Project Management
- Training and Development
- Conflict Resolution
- Training and mentoring
- Multitasking abilities
- Project scheduling
- Project planning and development
- Business analysis
- Requirements gathering
- Team collaboration
- Work flow planning
- Verbal and written communication
Technical Skills
Proficient in Microsoft 365 (Excel, Word, PowerPoint, Teams), SharePoint, Jira, Kanban, Google Workspace
Certification
- Certified ScrumMaster (CSM) - Scrum Alliance.
- Certified Scrum Product Owner (CSPO) - Scrum Alliance
- SAFe 6.0 Scrum Master (SSM) -
Timeline
Project Manager, Scrum Master
KSNL Consulting
10.2023 - Current
Project Manager/Project Scrum Master
Datawiz Corporation
11.2019 - 10.2023
Human Resources Manager
Datawiz Corporation
11.2017 - 12.2019
Owner/Manager
Mystify Technologies
04.2015 - Current
Project Manager
Grace Home Care
03.2013 - 04.2015
Senior Mortgage Loan Officer
Buckingham Mortgage
02.2003 - 01.2009
Customer Relations Manager
Wachovia Bank NA
08.2001 - 02.2003
Customer Service Specialist
Wachovia Bank NA
05.1996 - 08.2001
Bachelor of Science - Biology
George Mason University
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