Saffiullah Mir
Stafford
Summary
Dynamic Patient Access Registrar at Ensemble Health Partners with expertise in eligibility determination and patient registration. Proven ability to resolve financial issues and ensure HIPAA compliance while maintaining strong organizational skills. Successfully facilitated access to financial assistance for patients, enhancing service delivery and patient satisfaction.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Developed strong patient interaction and administrative skills in healthcare environment, now seeking to transition into new field. Demonstrated ability to manage patient data and streamline access processes, ensuring efficient operations. Focused on leveraging these transferable skills to make positive impact in different professional setting.
Overview
3
3
years of professional experience
Work History
Patient Access Registrar
Ensemble Health Partners
04.2022 - Current
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Resolved patient financial problems with guidance from documented guidelines and procedures.
- Consistently enhanced patient experience through attentive service and proactive support, contributing to a more positive and efficient clinic environment.
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Optimized appointment scheduling by accurately recording patient preferences and availability while balancing provider schedules.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Managed office bookkeeping with insurance billing and patient payments.
Helper Coordinator
MakeSpace
05.2022 - 06.2023
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Monitored front areas so that questions could be promptly addressed.
- Streamlined helper coordination processes by implementing an efficient scheduling system.
- Enhanced communication among team members through regular meetings and information updates.
- Established rapport with clients to better understand their needs and ensure the appropriate allocation of resources.
- Contributed to company growth by establishing strong relationships with both new and existing clients.
- Collaborated with management to identify areas for improvement within the company''s operations and develop effective solutions.
Education
Associate of Applied Science - Cyber Security
Germanna Community College
12-2024
Skills
- Information collection
- Eligibility determination
- Statistical data management
- Patient identity verification
- Customer service
- Relationship building
- Phone and email etiquette
- Financial procedures adherence
- Attention to detail
- Multitasking
- Quality assurance
- Conflict resolution
Languages
Urdu
Native or Bilingual
Timeline
Helper Coordinator
MakeSpace
05.2022 - 06.2023
Patient Access Registrar
Ensemble Health Partners
04.2022 - Current
Associate of Applied Science - Cyber Security
Germanna Community College
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