Sage James Harris
Portsmouth
Summary
A hardworking and cooperative team player who has amazing communication skills and is extremely personable is seeking employment through your establishment.
Experienced with animal care and clinical support in veterinary settings. Utilizes skills in assisting with medical procedures and maintaining patient records. Knowledge of animal handling and client communication ensures smooth operations and excellent care.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant
Peninsula Animal Referral Center – Emergency Department
04.2024 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Assisted in the administration of medications and treatments as prescribed by the veterinarian.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Assisted with euthanasia procedures humanely and compassionately
- Encouraged preventive care, increasing number of pets receiving timely vaccinations and health screenings.
- Administered medications to animals in treatment and documented changes in condition.
- Restrained animals for examination and treatment.
- Followed safety protocols for handling animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Collected blood samples for laboratory analysis
- Maintained medical records and documentation accurately, recording patient histories and treatment plans.
Receptionist & Kennel Care Taker
Centerville Animal Hospital
08.2022 - 04.2024
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Facilitated smooth handoffs during shift changes by maintaining thorough documentation on patient status and care provided.
- Coordinated with healthcare professionals to ensure accurate medication was administered
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Team Member
The Peninsula Melting Pot
09.2021 - 02.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Hostess
County Grill & Smokehouse
11.2019 - 02.2022
Education
High School -
Tabb High School
Yorktown, VA06.2022
Veterinary Science -
New Horizons - Woodside Lane
Newport News, VA06.2022
Skills
- Personable
- Cooperative
- Quick learner
- Good problem solver
- Small animal bathing and grooming
- Know proper animal handling techniques
- Know how to properly collect vitals on a patient
- Know how to properly administer subcutaneous fluids and injections
- Familiar with proper animal cpr and first aid
- Knowledge of IDEXX lab work machines
- Knowledgeable of proper cytology setup
- Knowledge of EKG machines
- Knowledge of common used drugs
- Proper phone etiquette
- Knowledge of proper restraint technique for radiology
- Client communication
- Effective multitasking
- Data entry
- Cleaning and sanitation
- Animal safety
- Appointment scheduling
- Customer and client relations
- Greeting guests
- Euthanasia & cremation assistance
- Money handling
Timeline
Veterinary Assistant
Peninsula Animal Referral Center – Emergency Department
04.2024 - Current
Receptionist & Kennel Care Taker
Centerville Animal Hospital
08.2022 - 04.2024
Team Member
The Peninsula Melting Pot
09.2021 - 02.2022
Hostess
County Grill & Smokehouse
11.2019 - 02.2022
High School -
Tabb High School
Veterinary Science -
New Horizons - Woodside Lane
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